VIP Travel Consultant

🕒 Outubro 30

🏈 Alabama, Arizona, +24 estados a mais – Remoto

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $27 - $32 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💼 Consultor

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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ADTRAV Travel Management

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1977

💼 Consultoria

📦 Logística

✈️ Turismo

Consulting • Logistics • Travel

A ADTRAV Travel Management é uma empresa que oferece software e serviços de gerenciamento de viagens para organizações corporativas e governamentais, com o objetivo de tornar as viagens o mais fáceis e eficientes possível. Eles oferecem um conjunto abrangente de aplicativos adaptados às necessidades dos modernos programas de viagens, juntamente com acesso 24/7 a agentes de viagens experientes, orientação especializada e suporte para diversos tipos de viagem, como hospedagem, eventos e programas globais. O compromisso da ADTRAV com o atendimento ao cliente se reflete em suas altas taxas de satisfação dos viajantes e serviços de consultoria dedicados.

Descrição

• Manage all aspects of travel management for VIP clients • Converse with customers through multiple communication channels to determine destinations, transportation, travel dates, financial considerations, and accommodations • Answer client calls and emails promptly for new arrangements or itinerary changes • Use Sabre to book and issue airline, hotel, car, and other reservations • Book domestic and complex international airline itineraries • Check queues daily to ensure accuracy and complete ticket issuance • Maintain account knowledge and service programs, including preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals • Provide travel expertise and send international travel quotes • Analyze fare rules, restrictions, non-refundable conditions, Open Skies, and FAA rules • Meet management-defined KPIs, including productivity, transactions, attendance, and schedule adherence • Communicate with airlines regarding flight changes, seating, and upgrades and update clients • Follow ADTRAV policies, procedures, and approved traveler-service workflows • Provide excellent, empathetic customer service and resolve traveler issues • Collaborate with agents and employees to solve problems, gather information, and service travelers • Build knowledge of ADTRAV’s industry and customer base • Participate in ongoing training • Maintain effective relationships with employees, partners, vendors, and clients • Perform other duties as assigned

🎯 Requisitos

• High school diploma or equivalent required • At least 5 years of experience booking corporate domestic and international travel; complex international a plus • Experience working with VIP clients and providing high touch, white glove service • Prior experience with Visa/Passports preferred • Experience using a GDS System; Sabre required, Amadeus a plus • Highly knowledgeable of city, airline, hotel, and car rental codes • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement • Ability to weigh cost benefits and recommend alternate travel options within corporate policy • Strong computer and typing skills, including navigating quickly between programs and using shortcut keys • Demonstrated experience learning and using technology and multiple applications and monitors simultaneously • Ability to consistently deliver excellent customer service • Experience with Microsoft Office suite (Outlook, Word, Excel) • Excellent English written and verbal communication skills • Excellent listening skills and ability to clarify traveler needs • Strong attention to detail, accuracy, and quality • Highly self-motivated and able to manage multiple priorities with minimal supervision • Strong organizational and problem-solving abilities • Ability to communicate ideas clearly and concisely and receive feedback and direction • Professional and positive demeanor; ability to work cooperatively • Ability to work remotely and meet company home-office requirements • Ability to sit and work at a computer for extended periods • Ability to successfully attend and pass new hire and department-specific training • Ability to maintain confidentiality of company and client information • Ability to work Monday-Friday schedules between 7am-7pm CT, with overtime and some weekends and holidays as needed • Ability to successfully pass a credit, criminal, and/or employment reference background check • Ability to successfully pass a government clearance process as required

🏖️ Benefícios

• Quarterly bonuses based on meeting outlined KPIs • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Flexible Spending Accounts • 401(k) • PTO

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