Post Sales Engineer

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🕒 Março 18

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Advanced Drainage Systems, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1966

🤝 B2B

🔧 Hardware

B2B • Hardware

Advanced Drainage Systems, Inc. é uma fabricante e fornecedora de soluções de drenagem plástica e gerenciamento de águas pluviais, produzindo tubos corrugados de PEAD, sistemas de drenagem e produtos relacionados para infraestrutura e projetos de construção municipais, comerciais, industriais e residenciais. A empresa vende principalmente para empreiteiros, engenheiros, desenvolvedores e agências governamentais, focando em soluções de gerenciamento de água, controle de águas pluviais e drenagem de locais.

Descrição

• Provides post sales project management and wastewater treatment process technical support for AdvanTex and MBBR (moving bed biofilm reactor) treatment processes. • Focuses on existing wastewater treatment systems that require data collection, monitoring and troubleshooting. • Regularly interacts with internal Orenco staff, operators, designers/engineers, business partners, service providers, and regulators. • Responsible for collecting wastewater influent and effluent data, reviewing existing designs, recommending process changes and troubleshooting existing wastewater processes. • Works closely with R&D to communicate customer feedback and develop design change recommendations. • Continuously maintains Orenco management's safety, cultural, and professional standards. • Promotes, encourages, and reinforces a positive safety culture. • Increases sales and improves the overall customer experience by providing value-add product recommendations to stakeholders. • Educates external stakeholders and demonstrates effective use of Integrity Selling. • Coordinates with other company staff to address existing wastewater systems problems. • Participates in conferences or author papers that promote Orenco technologies. • Demonstrates leadership within the Systems Engineering Department and organization. • Mentors and helps train staff within the systems engineering department. • Assists with project management of commercial and municipal collection and/or treatment opportunities by providing observations, data, and feedback from existing systems. • Supports in the commissioning of commercial and municipal collection and/or treatment systems. • Assists the post sales group with troubleshooting existing treatment processes. • Creates protocol and solicits operating data from existing wastewater treatment processes. • Makes recommendations regarding design revisions. • Travels to existing treatment systems as necessary to troubleshoot and collect data.

🎯 Requisitos

• A Bachelor of Science in Engineering degree or higher is required. • PE registration is a plus. • A minimum of five years' experience in wastewater process design or manufacturing. • MBBR and/or attached growth wastewater process experience preferred. • Above average organizational skills are required. • Ability to communicate in a professional, courteous, customer service-oriented manner. • Exceptional verbal and written communication skills are required. • Ability to give technical presentations to a large audience. • Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels. • Competent ability with applications such as word-processing, spreadsheets, and email. • Must be willing and able to travel a minimum of 10% of the work time. • Must have satisfactory driving record, maintain valid driver's license, and current insurance on personal vehicle if used for business. • Must meet company insurability requirements.

🏖️ Benefícios

• Medical and prescription drug plans • Telemedicine (with medical plan) • High-Deductible Health Plan (HDHP) and Health Savings Account (HSA) • Dental and vision plans • Virtual physical therapy* • Employee assistance program (EAP)* • Voluntary accident, critical illness, and hospital indemnification programs. • Retirement 401k program with company match • Employee stock purchase plan (voluntary) • Financial wellness planning* • Paid parental leave* • Flexible spending accounts (FSA) for child care and health care • Short-term and long-term disability* • Basic life insurance • Accidental death and dismemberment (AD&D)* • Adoption financial reimbursement* • Tuition reimbursement* • Voluntary life insurance (for employees, spouses, and children) • Voluntary identity theft and fraud protection. *100% paid by ADS