Account Coordinator – Automotive OEM

🕒 Julho 22

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Affinitiv

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

📣 Marketing

💼 Consultoria

🚘 Automotivo

Marketing • Consulting • Automotive

A Affinitiv é uma empresa focada em fornecer soluções inovadoras de software automotivo para enfrentar desafios específicos de concessionárias e estabelecer fortes conexões com os clientes. Eles se especializam em ferramentas personalizadas para vendas, serviços e retenção, ajudando concessionárias a aumentar a retenção de clientes, vender veículos mais rapidamente, melhorar o agendamento de serviços e otimizar estratégias de publicidade digital. Tirando proveito da inteligência artificial e de uma vasta expertise na indústria, a Affinitiv oferece um conjunto abrangente de serviços, incluindo conversão de vendas, marketing de retenção e soluções de plataforma de gerenciamento, além de suporte dedicado para concessionárias de todos os tamanhos.

Descrição

• Weekly calls with the Account Manager to ensure priorities and deadlines are coordinated and met regarding marketing campaigns for a major Automotive OEM. • Review outstanding marketing campaigns (both digital and print) with Account Manager to coordinate next steps on approval • Provide ROI reporting to the Account Manager as needed • Budget approval • Approve Trade Up Advantage Market Drivers using a spreadsheet outlining the lists criteria and costs to be used for approving • Approve Service Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Recall Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Express Service Market Drivers using a spreadsheet with preapproved offers and budgets • Approve First Maintenance Complete Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Ongoing Service Retention Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Lease End Market Drivers using a spreadsheet with preapproved budgets • Approve email only SAS Mechanical Market Drivers monthly • Approve News Connect Market Drivers when given the ok by the Account Manager • Work directly with the Marketing Service Representatives to push Market Drivers along in the production process • Work with Marketing Service Representatives as point of escalation if Account Manager is unavailable • Review Campaign Pipeline to alert the Account Manager if there are any Market Drivers pushed back needing approval • Update offers for Owner Touch notifications in the Setup Wizard using a spreadsheet provided by the Account Manager • Review open support tickets with the Account Manager weekly to assist with completing them.

🎯 Requisitos

• 2+ Years automotive retail dealer/vendor customer service experience • Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times. • Previous record of success and excellent employment references. • The ability to thrive under pressure and maintain a positive problem-solving attitude. • Some overnight travel is required. • Strong marketing experience is also a big plus.

🏖️ Benefícios

• Comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 • Generous PTO for off time with family and friends