Vice President, Client Management

🕒 Maio 27

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AffirmedRx, a Public Benefit Corporation

SiteLinkedInTodas as Vagas

11 - 50 funcionários

⚕️ Seguro de Saúde

Healthcare Insurance

AffirmedRx é uma Corporação de Benefício Público dedicada a transformar a indústria de gestão de benefícios farmacêuticos (PBM). Focada em transparência, cuidado centrado no paciente e soluções inovadoras, a AffirmedRx visa superar as complexidades e a opacidade que tradicionalmente afligem o setor de PBM. Empoderando indivíduos e organizações, a empresa oferece clareza e suporte inabalável na navegação dos benefícios farmacêuticos. A AffirmedRx defende a integridade e a parceria, esforçando-se para oferecer uma experiência de benefícios farmacêuticos mais saudável e informada, enfrentando audaciosamente o aumento dos custos de saúde e produtos farmacêuticos.

Descrição

• Define and execute the strategic vision, operating model, goals, and long-term roadmap for the Client Management organization • Serve as executive sponsor and strategic leader for key client, broker, and consultant relationships • Represent the voice of the client within executive leadership discussions and influence organizational priorities, service models, and business decisions • Drive enterprise accountability for client experience, satisfaction, retention, and strategic relationship performance • Own accountability for client retention outcomes across the book of business, leading strategies that strengthen executive relationships, deepen long-term partnerships, and proactively address renewal and at-risk dynamics • Provide executive oversight of strategic account planning and client health monitoring, identifying retention risk early and mobilizing cross-functional response to protect and grow client relationships • Partner closely with Sales and Growth leadership to support new business pursuits, RFP responses, and finalist presentations, contributing client management expertise and operational credibility to win strategies • Identify and synthesize client-level trends across the book of business — including utilization patterns, formulary dynamics, satisfaction indicators, and emerging client needs — and translate them into action for individual clients and AffirmedRx more broadly • Lead, mentor, and develop a high-performing Client Management leadership team and broader organization • Drive organizational effectiveness, succession planning, leadership development, and talent strategy

🎯 Requisitos

• BA/BS required; advanced degree preferred • 15+ years of PBM, healthcare, pharmacy, or related leadership experience • Significant experience leading client management, account management, or client strategy organizations • Demonstrated success managing executive-level client, broker, consultant, and enterprise stakeholder relationships • Strong executive presence, business acumen, communication, analytical, and leadership capabilities • Ability to travel up to 50%

🏖️ Benefícios

• Competitive compensation, including health, dental, vision and other benefits