Customer Service Technician I

🕒 Julho 31

🌾 Iowa – Remoto

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⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💝 Suporte ao Cliente

👻 Score fantasma 26%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Agiliti

Agiliti

5001 - 10000 funcionários

Fundada em 1939

🏥 Saúde

📦 Logística

🤝 B2B

Healthcare • Logistics • B2B

A Agiliti é uma empresa de serviços de saúde que gerencia, mantém e oferece suporte a equipamentos médicos e tecnologia clínica para provedores de saúde. A empresa oferece operações de campo e atendimento ao cliente, engenharia clínica, manufatura e engenharia, sistemas de tecnologia e informação, e serviços de cadeia de suprimentos/logística projetados para garantir que os equipamentos críticos estejam disponíveis e prontos para uso por pacientes. A Agiliti se posiciona como um parceiro B2B para hospitais e organizações de saúde, enfatizando uma cultura orientada por missões, serviço comunitário e diversidade e inclusão.

Descrição

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office. • Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment • Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

🎯 Requisitos

• Be 21 years of age or older, with high school diploma or equivalent. • Hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies. • Have customer service experience. Prior work experience in hospital setting is helpful. • Have basic computer skills. • Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule. • Be able to lift and/or push up to 75 pounds. • Be able to stand and walk for long periods of time. • Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

🏖️ Benefícios

• health insurance options for Medical, Dental & Vision plans • Short- and Long-Term Disability plans • Flexible Spending Accounts • Health Savings Accounts • Life Insurance Options • Paid Time Off • 401K Saving Plan with employer match • Employee Discounts • Tuition Reimbursement • Daily Pay program • Employee Assistance Program • wellness programs

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