Account Coordinator

🕒 Maio 6

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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AHEAD

1001 - 5000 funcionários

💼 Consultoria

🤖 Inteligência Artificial

🏢 Corporativo

💰 $5.697.750 Venture Round - AHEAD em 2024-05

Consulting • Artificial Intelligence • Enterprise

Thinkahead é uma empresa de psicologia de capital privado que atua tanto no campo clínico (atendimento particular) quanto no espaço corporativo de consultoria.

Descrição

• Accept and book customer orders, verifying bookable documents are complete and accurate • Schedule, facilitate, and moderate recurring cross-departmental meetings to review order status • Escalate order issues to internal department managers for resolution • Analyze warehouse reporting to ensure items are received, picked, packaged, and shipped on time • Meet with Manufacturing management to ensure orders meet promised customer deadlines • Coordinate with the Director of Supply Chain to ensure accurate open-order ETAs and parts availability • Collaborate with Product Engineering to resolve engineering change request orders • Analyze customer requests and ensure Engineering has the required information • Facilitate communication among Product Engineers, Account Managers, and external customers • Update sales orders after customer feedback and required revisions • Identify customer order process improvement opportunities and collaborate with customers on error-free order submissions • Own customer profiles in the ERP system and ensure data integrity before publication to the customer-facing Hatch portal • Perform other related duties as assigned by the Customer Service Manager

🎯 Requisitos

• Ability to become a trusted partner to external clients, resulting in increased revenue • Ability to understand/analyze client needs and link them to company offerings • Ability to work independently and collaboratively as an effective team player • Strong verbal and written communication skills • Ability to build rapport at all levels with internal and external clients • High level of attention to detail and exceptional organizational skills • Excellent time management and multi-tasking skills • Ability to adapt and react to quick changes • Ability to work independently on projects • Ability to work effectively and efficiently under pressure • Minimum of two years’ experience working in a high volume, fast-paced sales environment required • Minimum of two years’ experience in a sales operations specialist role required • Two years spent with an IT-related/IT manufacturing-related business preferred

🏖️ Benefícios

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Cross department training and development • Sponsoring certifications and credentials for continued learning • Multi-million-dollar technology lab • AI application/resume review and interview recording/transcription opt-out without penalty

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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