Business Process Consultant

🕒 Julho 27

🌐 Filipinas, Índia, +1 outros países – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações de Negócios

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Ajaia | AI Consultancy

Ajaia | AI Consultancy

11 - 50 funcionários

🤖 Inteligência Artificial

💼 Consultoria

🏢 Corporativo

Artificial Intelligence • Consulting • Enterprise

A Ajaia é uma empresa de consultoria e implementação de IA para empresas que auxilia organizações a moverem-se da experimentação em IA para a produção. A empresa oferece estratégia e consultoria em IA, treinamento e capacitação de força de trabalho, otimização de fluxos de trabalho e processos, desenvolvimento personalizado de IA, engenharia e automação de IA (incluindo agentes, RPA e integrações entre sistemas), e implantações empresariais seguras em indústrias regulamentadas como saúde, serviços financeiros, educação e governo. A Ajaia também oferece produtos como uma ferramenta de diligência prévia em IA para Fusões & Aquisições, plataformas de IA multi-modelo, e aplicações de IA focadas em indústrias, enfatizando governança responsável de IA, implantações privadas e retorno sobre investimento mensurável.

Descrição

• Meet with business stakeholders to understand how work is currently performed. • Observe operational workflows and document business processes. • Learn company operations across multiple departments and functions. • Identify process dependencies, decision points, and bottlenecks. • Develop a deep understanding of how information moves throughout an organization. • Create detailed workflow maps and process diagrams. • Build step-by-step process guides and SOPs. • Capture screenshots and system walkthroughs. • Document software usage, user responsibilities, and business rules. • Create clear operational documentation that can be understood by technical and non-technical audiences. • Identify inefficiencies, redundancies, and manual processes. • Highlight opportunities for automation and AI implementation. • Prepare recommendations for workflow optimization. • Collaborate with internal teams to support future automation initiatives. • Help translate business processes into automation requirements. • Facilitate discovery sessions and process reviews. • Present findings in a structured and professional manner. • Communicate effectively with business owners, executives, managers, and frontline employees. • Build trust quickly while gathering information from diverse stakeholders. • Translate complex business operations into simple, actionable insights. • Produce process maps, workflow diagrams, and operational reports. • Develop business process inventories and system documentation. • Create executive summaries of findings and recommendations. • Present documentation and observations to leadership teams.

🎯 Requisitos

• Exceptional spoken and written English communication skills. • Strong business communication and comprehension abilities. • Excellent listening skills and attention to detail. • Ability to learn unfamiliar business processes quickly. • Strong organizational and documentation skills. • Analytical mindset with the ability to identify patterns and inefficiencies. • Ability to communicate professionally with U.S.-based clients and stakeholders. • Comfortable working independently and managing multiple projects. • **Preferred Requirements:** • Experience in consulting, business analysis, operations, project management, customer success, process improvement, or related fields. • Experience working with U.S.-based companies or clients. • Familiarity with process mapping and workflow documentation. • Experience creating SOPs, guides, or operational documentation. • Exposure to AI tools, workflow automation, or business process optimization.

🏖️ Benefícios

• Competitive base salary + performance incentives • Professional development opportunities • Paid time off (PTO)

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