Director, Provider Enrollment

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $126.422 - $189.634 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Alignment Health

501 - 1000 funcionários

Fundada em 2013

⚕️ Seguro de Saúde

🛡️ Seguros

🏥 Saúde

💰 $135.000.000 Series C em 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health está comprometida em fornecer cuidados abrangentes para membros do Medicare, enfatizando as necessidades dos idosos, dos cronicamente doentes e daqueles que são frágeis. Com a missão de transformar a saúde dos idosos, a Alignment Health utiliza um modelo de atenção personalizado e tecnologia avançada para oferecer serviços de saúde de alta qualidade e baixo custo. Sua equipe de atendimento de concierge 24 horas por dia, 7 dias por semana, colabora com provedores locais confiáveis para garantir que cada membro receba um atendimento personalizado, refletindo o compromisso da empresa em tratar todos os membros como membros valiosos da família.

Descrição

• Lead the end-to-end provider enrollment function from contract execution through provider activation • Oversee provider and entity onboarding activities for contracted providers, facilities, ancillary providers, IPAs, and delegated entities • Establish governance for contract implementation workflows across contracting, credentialing, enrollment, and provider data teams • Ensure provider records are accurately configured across downstream operational systems • Develop standardized enrollment procedures, controls, and quality assurance processes • Manage delegated credentialing roster submissions, provider loads, onboarding standards, loading protocols, and validation controls • Partner with Delegation Oversight teams to meet regulatory, contractual, and accreditation requirements • Monitor delegated provider load accuracy, turnaround times, and service-level agreement compliance • Lead remediation for roster discrepancies and audit findings • Oversee non-participating and non-contracted provider enrollment processes, policies, workflows, monitoring, and reporting • Partner with Claims, Network Management, and Provider Data teams to support accurate claims adjudication and provider identification • Establish provider enrollment data standards and quality controls • Lead data validation, reconciliation, and audit activities • Develop performance metrics and dashboards for provider onboarding, delegate load performance, inventory aging, and enrollment cycle times • Support provider directory accuracy and provider data integrity initiatives • Ensure compliance with CMS, NCQA, state, and accreditation requirements • Support audits, surveys, and delegated oversight reviews • Maintain compliance policies, procedures, and documentation • Implement controls to mitigate operational and compliance risks • Lead, develop, and mentor provider enrollment managers and operational teams • Establish productivity, quality, and service performance standards • Drive process improvement through automation, workflow optimization, and technology solutions • Partner with executive leadership on network growth, market expansion, and strategic provider initiatives • Manage departmental budgets, vendor relationships, and operational performance

🎯 Requisitos

• 10+ years of healthcare operations experience within a health plan, managed care organization, provider network, or healthcare administration environment • 5+ years of leadership experience managing provider enrollment, credentialing, provider data management, network operations, or related functions • Demonstrated experience managing delegated credentialing programs and provider roster governance • Experience overseeing provider contract implementation and onboarding operations • Strong knowledge of provider data, credentialing, enrollment, and network management processes • Bachelor's degree in healthcare administration, Business Administration, Public Health, or related field • Deep understanding of provider enrollment operations, delegated credentialing, delegation oversight, provider data management, network administration, non-par and out-of-network provider processing, CMS and NCQA requirements, provider directory accuracy standards, and claims and downstream operational impacts • Strong analytical and operational leadership skills • Excellent stakeholder management and executive communication capabilities

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