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Service Desk Engineer II

🕒 Outubro 14

🤠 Texas – Remoto

infoinfo

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👷🏻‍♀️ Engenheiro

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Allbridge, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 14

Ainda aberta no site da Allbridge. Verificada 3 horas atrás.

Logo of Allbridge

Allbridge

201 - 500 funcionários

Fundada em 2004

🏥 Saúde

🏨 Hospitalidade

🏗️ Construção

Healthcare • Hospitality • Construction

A Allbridge é seu parceiro confiável para soluções em tecnologia para propriedades, com foco em melhorar as experiências dos usuários nos setores de hospitalidade, projetos de uso misto, multifamiliares e moradias para idosos. Eles fornecem uma gama abrangente de serviços que simplificam o planejamento, engenharia e suporte para sistemas tecnológicos, garantindo responsabilidade e operações contínuas durante todo o ciclo de vida da propriedade. Com um compromisso em melhorar a conectividade, entretenimento, segurança e comunicação para residentes e convidados, a Allbridge visa maximizar o valor da propriedade e a eficiência dos projetos, atuando como único parceiro para todas as necessidades tecnológicas no mercado imobiliário.

Descrição

• Act as main point of contact during the lifecycle of assigned projects for external clients and internal team members • Schedule and coordinate onsite and remote resources for site surveys, scheduled migrations, and project tasks • Create and maintain project plans based on project type • Manage and update Salesforce and/or NetSuite systems for service project deliverables • Issue and track subcontractor purchase orders and invoices • Schedule and manage third-party vendors to complete assigned project or client scope • Schedule and complete managed services client onboarding training • Complete final managed services technology stack quality-control checks • Schedule and complete 90-day service and business reviews with newly onboarded clients • Create and update annual capital and operational budgets for managed services clients • Schedule and review annual capital and operational budgets with clients • Coordinate internal resources to obtain quotes for technology refresh needs and client technology requests

🎯 Requisitos

• At least 2 years of experience in IT managed services/help desk, preferably in the hospitality industry • Experience with project managing a variety of IT products and recurring services • Experience managing third-party vendors, contractors, and timelines • Advanced computer skills and in-depth knowledge of different operating systems, network administration, and service desk administration • Project management and leadership skills for managing projects and the teams involved with them • Strong written and verbal communication skills to coordinate with team members and management and explain technical issues • Analytical and problem-solving skills to handle issues during project completion • Organization and time management skills to keep projects on track and within budget • Excellent resource planning and task scheduling skills • Flexibility for up to 20% travel • Ability to work one week on call per month to support critical issues (6 pm – 6 am CT Monday to Friday, Saturday/Sunday all day)

🏖️ Benefícios

• Medical and Prescription options • Dental, Orthodontics and Vision Plans • Rich HSA company-funded options • Flexible Spending accounts • 100% Company paid premiums for Short Term Disability • Life and Accidental Death and Dismemberment insurance plan options • Supplemental Insurance Plan options • 401(k) Profit-Sharing Retirement plan • Flexible Paid Time Off after 60 days of employment • Paid Holidays, per Employee Handbook • Great workplace culture that embodies our values

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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