Client Relations Manager

🔥 18 horas atrás

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AllOne Health

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🧘 Bem-estar

🤝 B2B

Wellness • B2B

A AllOne Health é uma fornecedora de soluções integradas de saúde total que fortalecem a saúde mental, o bem-estar físico, o bem-estar financeiro e a resiliência organizacional para empregadores e instituições. Eles oferecem Programas de Assistência ao Empregado (EAP), Programas de Assistência a Membros/Estudantes, serviços de concierge de bem-estar, consultoria organizacional e gestão de crises, atendendo a milhões de vidas em milhares de organizações. A AllOne Health faz parcerias com corretores, consultores e fornecedores para incorporar benefícios de saúde mental e bem-estar total nos portfólios de benefícios dos empregadores e foca no engajamento e resultados mensuráveis.

Descrição

• Serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP) services • Focuses on managing client relationships, ensuring program satisfaction, and supporting the effective implementation of EAP solutions • Collaborates with internal teams and external stakeholders to drive client engagement, program utilization, and service excellence • Coordinates the onboarding process for new clients, including service delivery setup, training, and communication plans • Develops and executes engagement strategies to promote EAP awareness and utilization among client employees.

🎯 Requisitos

• Bachelor’s degree in business, Human Resources, Social Work, Psychology, or a related field • 3+ years of experience in account management, client services, or a related role, ideally within an EAP, health and wellness, or human services industry • Strong interpersonal and relationship-building skills • Excellent verbal and written communication, including presentation and public speaking abilities • Analytical skills to interpret utilization data and develop actionable insights • Proficiency in project management, multitasking, and meeting deadlines • Familiarity with mental health, wellness, and organizational behavior concepts is a plus.

🏖️ Benefícios

• Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available • We offer desirable work schedules and a generous amount of Paid Time Off • We have a 401(k)-retirement program with a company match • Employee Assistance Program (EAP) benefits are available to you and your family • And many more!