Account Manager, Life Sciences

🕒 Outubro 5

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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AlphaSense

1001 - 5000 funcionários

Fundada em 2011

💼 Consultoria

🏥 Saúde

📣 Marketing

💰 Debt Financing em 2022-06

Consulting • Healthcare • Marketing

AlphaSense é uma plataforma de inteligência de mercado e busca utilizada pelas principais empresas e instituições financeiras do mundo. Desde 2011, nossa tecnologia baseada em IA tem ajudado profissionais a tomar decisões de negócios mais inteligentes ao entregar insights de um amplo universo de conteúdos públicos e privados — incluindo documentos regulatórios de empresas, transcrições de eventos, calls com especialistas, notícias, publicações especializadas e Equity Research. Nossa plataforma é utilizada e confiada por mais de 3.500 clientes corporativos, incluindo a maioria das empresas do S&P 500.

Descrição

• Develop three-dimensional relationships with customers and key stakeholders to retain and grow the customer base • Serve as the main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions • Manage a portfolio of clients within an industry-aligned book of business • Collaborate with Account Executives to identify new business opportunities and expand the footprint within client accounts • Maximize retention rates across the book of business • Drive adoption of AlphaSense solutions into additional business units and exceed monthly, quarterly, and annual revenue goals • Identify revenue at risk to help prevent churn • Forecast retention rates • Understand client businesses, roles, responsibilities, projects, and performance metrics • Cultivate relationships with users and key stakeholders so AlphaSense is viewed as a business partner • Hold business reviews with key stakeholders • Conduct proactive outreach with relevant materials and information • Serve as the physical presence within clients through floor walks and lunch-and-learns • Advocate for AlphaSense to clients and for clients within AlphaSense • Gather client value stories and product feedback for product development, marketing, and sales

🎯 Requisitos

• At least three years of experience in an account management role • Experience owning retention and growth for an existing book of business • Experience carrying renewal and expansion targets for managed client accounts after the initial sale • Demonstrated success managing and growing relationships within Fortune 1000 clients • Strong internal and external relationship management skills • Strong business acumen and commitment to effective processes and tactics • Ability to learn and adapt quickly • Understanding of best practices for client engagement within a SaaS environment • Exceptional oral, written, and presentation skills • Ability to distill and explain complex issues in simple terms • Prior experience in the listed industries is not required

🏖️ Benefícios

• Performance-based bonus may be offered • Equity may be offered • Generous benefits program • Reasonable accommodation for qualified employees with protected disabilities, as required by applicable laws • AlphaSense never asks candidates to pay for job applications, equipment, or training

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