Senior Director, Delivery & Operations – Public Health Technology

🕒 Abril 17

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Altarum

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em Altarum was founded in 1997.

🤝 Sem Fins Lucrativos

⚕️ Seguro de Saúde

🏛️ Governo

Non-profit • Healthcare Insurance • Government

A Altarum é uma organização sem fins lucrativos dedicada a melhorar a saúde de indivíduos com menos recursos financeiros e populações desfavorecidas pelo sistema de saúde. A organização faz parcerias com agências federais, estaduais e locais para transformar políticas em prática, trabalhando diretamente com prestadores de serviços de saúde para transformar a prestação de serviços e avançar a saúde pública. A Altarum realiza pesquisas aplicadas, análises de dados e oferece serviços de consultoria em diversos domínios de saúde, incluindo saúde comportamental, alimentação e nutrição, e saúde materno-infantil. A organização também está focada em modernizar a infraestrutura de saúde para permitir a interoperabilidade em todo o ecossistema de saúde. Como líder na integração da saúde pública e na prestação de serviços de saúde, a Altarum almeja expandir seu impacto em diferentes comunidades.

Descrição

• Own contribution margin performance across the state project portfolio. Manage utilization, burn rates, and forecast accuracy in partnership with finance • Ensure consistent, on-time, on-budget delivery across all state projects. Establish and maintain project governance including risk management, escalation protocols, quality assurance, and standardized PM/agile methodology • Serve as the senior client relationship owner for state accounts. Drive organic growth through strategic account planning, cross-sell and expansion conversations, and proactive identification of follow-on opportunities • Manage and develop a cross-functional delivery team including delivery managers, project managers, software engineers, interoperability analysts, and QA engineers. Maintain a forward-looking 60–90 day resourcing outlook • Standardize delivery processes, reporting, estimating, and agile practices across the portfolio. Build repeatable operational practices that support PHT’s growth and scaling objectives • Partner with the Technical & Offerings function to ensure architecture consistency, standards compliance, and reuse of repeatable solutions across projects • Collaborate with Growth & Market Development on strategic account planning and pursuit support for existing client expansion opportunities • Participate as a member of the PHT leadership team, contributing to division strategy, OKR development, and cross-functional decision-making

🎯 Requisitos

• 5–10 years of experience in a consulting or professional services environment, including leadership roles with ownership of delivery and financial performance (e.g., P&L ownership, utilization, margin) • Demonstrated P&L ownership: contribution margin management, utilization optimization, burn rate analysis, and fixed-price contract management • Deep familiarity with public health technology, health IT, government health services, or a closely related domain. Experience with state health departments is strongly preferred • Proven track record of client relationship management and organic account growth in government or public sector contexts • Strong project and program management methodology (Agile, Scrum, hybrid waterfall) with demonstrated ability to standardize practices across a multi-project portfolio • Experience building, managing, and developing high-performing delivery teams, including performance management and talent development • Excellent risk identification, escalation judgment, and proactive problem resolution skills • Executive presence and communication skills for engaging with senior state health department officials and internal leadership • Bachelor’s degree required; Master’s degree preferred in public health, health informatics, information technology, public administration, or a related field

🏖️ Benefícios

• Remote with occasional in-person collaboration days • Collaboration Days filled with creative energy, meaningful connection, and team brainstorming • Candidates must be currently eligible to work in the United States; sponsorship is not available • All work must be performed within the continental U.S. for the duration of employment, unless required by contract • Ability to work core hours aligned with Eastern Time • Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work • Occasional travel to client sites (primarily state health departments) may be required, estimated at 10–15% of time