Associate Director of Operations

Vaga não está no LinkedIn

🕒 Abril 13

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Clients Blackbox, Inc.

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2021

🤝 B2B

💸 Finanças

B2B • Finance

A <Clients Blackbox, Inc. > é uma agência de branding de performance e geração de demanda que faz parceria com Consultores de Investimento Registrados (RIAs) para adquirir clientes com alto patrimônio líquido e pré-aposentados por meio de marketing digital focado na educação. Eles fornecem um serviço totalmente gerenciado, pronto para uso, que inclui criação de roteiros para vídeos, criação de conteúdo, segmentação proprietária (incluindo conjuntos de dados de alto patrimônio), otimização em tempo real e processos de conformidade focados em RIAs. A empresa enfatiza ROI mensurável e crescimento de valor de marca, destacando seu status de Parceira de Negócios da Meta e métricas rastreadas de extensivos testes de anúncios e geração de agendamentos.

Descrição

• Own monthly leadership sync meetings with clients to ensure alignment, gather feedback, and address strategic concerns • Serve as a senior touchpoint for client feedback • Monitor client goal attainment including cost per qualified appointment, show rates, close rates, and overall ROI • Proactively identify at-risk accounts and develop intervention strategies before churn occurs • Manage and coach paid media strategists running client campaigns • Review daily performance reports and hold media buyers accountable to key metrics • Run weekly team meetings to review performance and share best practices • Build structure, create cadence, and set clear expectations • Collaborate with the project management function overseeing creative production • Own client retention and satisfaction metrics • Ensure bi-weekly client reports are delivered 24 hours before scheduled calls • Track and report on key metrics including cost per appointment, show rates, and budget pacing • Document and systematize operations processes to enable scale • Build training materials and onboarding documentation for new team members • Create decision-making frameworks that enable team autonomy while maintaining quality standards • Identify opportunities to improve efficiency without sacrificing client outcomes

🎯 Requisitos

• 5+ years of experience in paid media, digital marketing, or agency operations • 2+ years managing client relationships at an agency or in a client-facing role • Proven track record of improving client retention and satisfaction • Experience managing or mentoring team members • Strong understanding of Meta advertising platforms • Experience in the financial services vertical, particularly working with RIAs, wealth managers, or financial advisors • Understanding of lead generation and appointment-setting campaigns • Familiarity with video sales letter marketing methodology • Exceptional communication skills • Data-driven decision maker

🏖️ Benefícios

• Paid Time Off (Vacation, Sick & Public Holidays) • Training & Development • Work From Home • Flexible Schedule • Performance Bonus