IT Programs & Operations Manager

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🕒 Abril 7

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

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Technology Association of Georgia

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 1999

🤝 Sem Fins Lucrativos

📚 Educação

🤝 B2B

💰 $2.500.000 Grant em 2022-10

Non-profit • Education • B2B

A Technology Association of Georgia é a maior associação de tecnologia do estado, unindo empresas, líderes e talentos para acelerar a economia de inovação da Geórgia. Através de programas estaduais, 16 sociedades profissionais, capítulos regionais, eventos durante o ano todo e trabalhos de advocacia, a TAG reúne startups, scale-ups, empresas, universidades, investidores e parceiros do setor público para conectar, educar e influenciar políticas. A TAG também administra programas de talentos e liderança (TAG-Ed, Caminhos para a Liderança), realiza conferências e premiações de destaque, e promove a Geórgia como um centro global de inovação.

Descrição

• The IT Programs & Operations Manager provides strategic leadership and hands ‑ on operational oversight for the City ’ s information technology environment in a fast - paced smart city setting. • This role sets technology direction, ensures the reliability and security of municipal systems, and supports public safety, cloud, data, and citizen ‑ facing technologies. • Working in a small municipal IT environment, the position balances day ‑ to ‑ day operations with long ‑ term planning, cybersecurity, IT governance, and risk management, including oversight of technology infrastructure and pilot programs associated with the Curiosity Lab, with internal stakeholders and external technology partners. • Oversees the City’s technology programs and governance activities in accordance with organizational priorities, policies, and regulatory requirements.

🎯 Requisitos

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and progressively responsible professional experience as determined by the City. • Ten (10) years of progressively responsible experience in information technology, with demonstrated leadership over IT operations, infrastructure, cybersecurity, and governance functions; public sector or municipal experience is preferred. • Demonstrated experience with enterprise network administration, Microsoft technologies, virtualization platforms, cybersecurity practices, and IT governance frameworks. • Strong understanding of municipal technology environments, including ERP, utility billing, permitting, and public safety systems. • Works independently in a small-staff environment with broad responsibilities. • Communicates technical concepts clearly to non-technical stakeholders. • Demonstrates strong problem-solving skills and a customer service orientation. • Experience managing technology infrastructure and services in a small ‑ staff environment, balancing operational needs with long ‑ term planning and risk management. • Knowledge of asset management, lifecycle planning, vendor oversight, and service reliability.

🏖️ Benefícios

• Competitive health, dental, and vision insurance • Short-term and long-term disability insurance • 18 days of Paid Time Off (PTO) per year (increasing annually by ½ day for every year of service) • 13 paid holidays per year • Retirement: Defined Contribution Plan. City contributes 12% of employee’s annual base salary into a 401(a) account. Employees may also elect to participate in a Deferred Compensation (457) Plan (City matches up to 5% of employee’s contributions) . Vesting schedules and plan details are governed by the retirement plan documents. • Life insurance (3x annual salary up to $300,000)