Care Specialist II – Fuze Rx

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🕒 Agosto 1

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $18 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

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Alto

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🚗 Transporte

🏗️ Construção

🏛️ Governo

Transport • Construction • Government

Alto é um projeto e uma organização que desenvolve uma rede ferroviária de alta velocidade dedicada a passageiros ao longo do corredor Toronto–Québec City. O plano prevê cerca de 1. 000 km de trilhos, principalmente eletrificados, com velocidades em torno de 300 km/h para reduzir o tempo de viagem, estimular o crescimento econômico, criar empregos e reduzir as emissões de gases de efeito estufa. A Alto está ativamente engajada em consultas públicas e com comunidades indígenas, aquisição de propriedades, contratação e pesquisas pré-construção para oferecer um grande programa de infraestrutura nacional que se alinha com os compromissos governamentais de neutralidade de carbono e reconciliação.

Descrição

• Spend more than 90% of your time offering personalized, direct support to patients, primarily addressing pharmacy-related needs by phone and email messaging • Identify, address, and resolve pharmacy-related inquiries and challenges • Engage with other teams to support patient needs and improve the overall experience • Demonstrate empathy in all patient interactions, effectively handling escalations, providing resolutions, and ensuring overall satisfaction • Provide feedback on common issues or workflow improvements from patient interactions, while consistently following predefined workflows to fulfill pharmacy needs within standard timeframes and processes

🎯 Requisitos

• High school diploma or equivalent • An active pharmacy technician license in good standing with the Board of Pharmacy of the state where you are applying, free of any disciplinary actions • 2+ years experience working in a high volume pharmacy working with patients and providers • Ability to work the following shift: [insert shift here before posting] • Must be able to commute to and work at the pharmacy location during scheduled shifts, if this position is hybrid or onsite • Ability to learn and operate a new pharmacy management system and other relevant programs • Ability to interpret, transcribe, and troubleshoot prescription information • Ability to perform common math calculations • Ability to effectively communicate with patients and providers on the phone

🏖️ Benefícios

• dental • vision • multiple group medical plans to choose from • 401(k) retirement savings plan • group life insurance • accidental death and dismemberment (AD&D) insurance • flexible spending account (FSA) • health savings account (HSA) (depending on medical plan) • commuter benefits • employer-paid short-term disability (STD) and long-term disability (LTD) insurance • additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, and a fertility medication discount program) • accrued paid vacation and sick time • 11 paid holidays (seven for Pharmacy and Care team members) • eight weeks of paid parental leave for eligible employees