Labor Analyst

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Ando

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2023

🏥 Saúde

🍽️ Alimentos e Bebidas

📦 Logística

Healthcare • Food & Beverage • Logistics

A Ando é uma plataforma de inteligência da força de trabalho, nativa em inteligência artificial, que fornece previsão de demanda detalhada e agendamento otimizado e autônomo para operações de linha de frente por hora. O produto SaaS combina previsão de demanda em intervalos de 15 minutos, um motor de agendamento inteligente, uma camada persistente de dados trabalhistas (disponibilidade, habilidades, confiabilidade), identidades de trabalhadores verificadas (Ando Passport), gatilhos de recrutamento e integrações de folha de pagamento/conformidade para reduzir o agendamento manual, melhorar a eficiência dos gestores e alinhar a equipe à demanda real em setores como restaurantes, varejo, logística e saúde.

Descrição

• Lead end-to-end labor and operational analyses, turning raw data into insights and recommendations • Ingest customer labor and operational data and translate it into automated schedule recommendations • Analyze schedule-versus-actual outcomes weekly and tune model inputs to help customers meet goals • Contribute to Ando’s labor matrix for labor prediction and optimization • Run geographic labor cost and usage analyses for product insights and competitive positioning • Own weekly customer relationships, including meetings, status updates, follow-through, and intake conversations • Lead quarterly business reviews with account executives • Translate technical findings for CFOs, district managers, and hourly employees • Anticipate customer needs and proactively deliver solutions • Collaborate with engineering and product teams to translate real-world needs into product enhancements • Manage multiple priorities independently and contribute to adjacent business-supporting tasks

🎯 Requisitos

• Experience in restaurant operations, retail management, hospitality, or a comparable multi-site hourly business • Multi-site operational experience • Understanding of labor scheduling, store operations, and change management • Experience using spreadsheets to plan labor or forecast sales • Comfortable working with numbers and data • Willingness to learn SQL and technical tools • Excellent communication across executive, management, and hourly-worker audiences • Self-starter able to take ownership from start to finish without step-by-step management • Comfortable working in an early-stage, ambiguous environment • Resourceful, flexible, curious, and adaptable • Ability to identify and communicate problems early • Ability to anticipate customer needs • 100% English fluency in reading, writing, and speaking • Legal authorization to work in the country where the role is located

🏖️ Benefícios

• High ownership and direct impact on product and customers • Close collaboration with founders and engineers • Opportunity to build critical processes and analytical frameworks • Culture valuing autonomy, clarity, execution, ownership, respect, and thoughtful collaboration • Inclusive environment committed to diversity, equity, and inclusion