Associate Director – Principal Partnerships

🕒 Julho 28

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Angi

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1995

🏪 Marketplace

👥 B2C

💰 $30.000.000 Debt Financing - Angi em 2011-10

Marketplace • B2C

A Angi é um mercado online voltado para o consumidor que ajuda os proprietários de imóveis a encontrar, comparar e contratar profissionais locais para projetos de melhoria, manutenção e reparo residencial. A plataforma lista uma variedade de serviços e especialidades — incluindo encanamento, elétrica, telhados, paisagismo, limpeza, reformas, entre outros —, fornece classificações e guias de preços, oferece um aplicativo e permite que profissionais de serviço registrem e gerenciem seus negócios. Também publica guias de custos e pesquisas de projetos para ajudar os proprietários a planejarem suas atividades.

Descrição

• Manage a portfolio of Angi’s most strategic Service Professional partners, serving as their primary point of contact and strategic advisor. • Develop a deep understanding of partner businesses, goals, and performance on the platform to identify growth opportunities and risks. • Build trusted relationships with partner leadership, providing consultative guidance that improves their outcomes and long-term partnership with Angi. • Lead regular business reviews with partners, presenting performance insights and strategic recommendations. • Analyze partner performance metrics to identify trends, growth opportunities, and areas for operational improvement. • Translate complex data into clear insights and actionable recommendations for both partners and internal teams. • Partner with Analytics and Product teams to improve data visibility and reporting for strategic accounts. • Use quantitative analysis to guide decisions around partner engagement, expansion opportunities, and performance optimization. • Identify opportunities to deepen relationships with existing partners and expand their engagement on the platform. • Collaborate with internal teams to develop strategic proposals, pilot programs, and new initiatives that drive partner value. • Support the execution of growth strategies within the account portfolio while proactively mitigating risk to retention. • Partner with Product, Operations, and Customer Experience teams to advocate for partner needs and influence product improvements. • Provide feedback from partners to inform strategic priorities and operational improvements. • Participate in cross-functional initiatives aimed at improving the end-to-end Service Professional experience. • Maintain a forward-looking view of partner health, proactively identifying risks and opportunities. • Develop structured account plans and engagement strategies for key partners. • Support internal initiatives that improve processes, tools, and workflows for the broader Strategic Partnerships team.

🎯 Requisitos

• Bachelor’s degree or equivalent experience • 5+ years of experience in strategic account management, consulting, partnerships, or customer success • Experience managing complex customer or partner relationships • Strong analytical capabilities and experience using business intelligence tools (e.g., Looker, Tableau) • Proven ability to influence cross-functional teams and drive initiatives forward • Excellent written and verbal communication skills, including executive-level presentations • Experience in marketplace, SaaS, or platform-based businesses is a plus.

🏖️ Benefícios

• Full medical, dental, vision package to fit your needs • Flexible vacation policy; work hard and take time when you need it • Pet discount plans & retirement plan with company match (401K)