Client Director

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🕒 Setembro 29

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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APEXIT

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2000

💼 Consultoria

🏢 Corporativo

🤝 B2B

Consulting • Enterprise • B2B

A APEXIT é uma empresa global de consultoria em TI e serviços profissionais que oferece consultoria estratégica, implementações, serviços gerenciados e desenvolvimento personalizado para ajudar organizações a transformarem as experiências de clientes, funcionários, cidadãos e estudantes. Seus serviços abrangem CRM e experiência do cliente (social, marketing, vendas, CPQ, e-commerce, assinatura, gestão de conteúdo, atendimento ao cliente, serviços de campo, chatbots), gestão de RH e força de trabalho (folha de pagamento, benefícios, recrutamento, integração, aprendizagem, tempo & trabalho), finanças e funções de ERP (razão geral, contas a pagar/receber, gestão de caixa, relatórios, planejamento), cadeia de suprimentos e ciclo de vida do produto (estoque, manufatura, manutenção, gestão de pedidos, compras), middleware/integração, inteligência de negócios, UI/UX, migrações para a nuvem, gestão de dados mestres e desenvolvimento relacionado a IoT. Com sede em Minneapolis, a empresa se posiciona como um conselheiro de confiança, promovendo transparência no planejamento estratégico, implementações, serviços gerenciados e trabalho em plataforma personalizada.

Descrição

• Own the sales strategy and revenue growth for Oracle Managed Services • Develop and execute a pipeline of new managed services opportunities across existing and prospective clients • Transition Oracle implementation clients into recurring managed services relationships • Develop new business through prospecting, executive networking, Oracle relationships, partners, referrals, and account expansion • Lead the full managed services sales cycle from opportunity identification through close • Develop business cases for outsourcing Oracle application support, optimization, administration, enhancements, and continuous improvement • Identify cross-sell and upsell opportunities across Oracle HCM, ERP, SCM, CX, EPM, integrations, reporting, security, and related services • Develop recurring revenue opportunities while maintaining margins and commercial discipline • Build executive relationships with current and prospective clients • Design and build Apex IT's Oracle Managed Services organization and operating model • Define service portfolios, packages, pricing models, service tiers, scope definitions, and delivery models • Establish scalable processes for onboarding, governance, escalation management, resource management, and client success • Determine the appropriate blend of US, India, Colombia, and other global resources • Establish and improve the Managed Services value proposition and go-to-market messaging • Serve as executive point of contact for strategic Managed Services clients • Conduct executive business reviews and assess client needs, satisfaction, service performance, and future opportunities • Develop account growth strategies and identify additional consulting, optimization, implementation, and advisory opportunities • Partner with Sales, Solution Architects, Practice Leaders, and Delivery leadership on proposals and solutions • Lead discovery sessions and executive presentations • Participate in RFPs, RFIs, SOW development, proposals, pricing discussions, and contract negotiations • Coordinate Sales-to-Delivery transition and maintain commercial accountability throughout the client lifecycle • Develop relationships with Oracle sales, alliances, and partner organizations • Participate in Oracle events, conferences, partner activities, and industry networking • Monitor Oracle product and market developments for new offerings and revenue opportunities • Report on pipeline, bookings, revenue, recurring revenue, account growth, forecasts, and sales performance • Participate in interviewing and selection of key Managed Services personnel • Help establish career paths, competency requirements, and organizational structure • Mentor and develop client-facing sales and account management resources • Assign duties, oversee project-staff workflow, and may conduct performance evaluations

🎯 Requisitos

• 10+ years of experience in technology consulting, professional services, managed services, or enterprise technology • Demonstrated experience building, launching, or scaling a Managed Services organization or practice • Proven success selling technology consulting, application management, managed services, or recurring professional services • Demonstrated track record of meeting or exceeding sales and revenue objectives • Experience developing and closing complex enterprise consulting engagements • Experience working with C-level and senior executive stakeholders • Strong understanding of recurring revenue and managed services business models • Experience developing service offerings, pricing models, staffing models, and go-to-market strategies • Strong understanding of professional services economics, including revenue, utilization, staffing, pricing, and margin • Experience with Oracle Cloud applications strongly preferred • Experience with Oracle HCM, ERP, SCM, CX, EPM, or related Oracle technologies preferred • Experience working directly with Oracle or within the Oracle partner ecosystem preferred • Bachelor's degree or equivalent professional experience

🏖️ Benefícios

• Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc • Health Savings Account (HSA) • Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose • Dental Insurance Options • Vision Insurance Options • Critical Illness Insurance • Accident insurance • Hospital Indemnity Insurance • Profit-Sharing Program • 401(k) Program (available after eligibility period) • Travel Incentive • Employer-Paid Life and Accidental Death & Dismemberment Insurance • Employer-Paid Short-Term Disability • Employer-Paid Long-Term Disability • Dependent Care Flexible Spending Account (FSA) • Bi-Weekly Pay via Direct Deposit • Employee Discount Marketplace • Life Insurance • Pre-Paid Legal • Pet Insurance • Paid Time Off, Paid Sick Leave, Paid Holidays • Flexible Scheduling • Remote Work • Learning and Development Activities • Employee Assistance Program