Technical Lead, Data Analytics

🕒 Julho 20

🦞 Maine – Remoto

infoinfo

💵 $100.000 - $140.000 / ano

⏰ Tempo Integral

🟠 Sênior

📉 Analista de Dados

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Arkatechture

51 - 200 funcionários

💼 Consultoria

☁️ SaaS

💰 Venture Round em 2022-02

Analytics • Consulting • SaaS

Arkatechture é uma empresa especializada em serviços de análise de dados. Ela oferece um conjunto abrangente de soluções de análise, incluindo Arkalytics, uma plataforma de data warehouse SaaS projetada para implantação rápida. A Arkatechture faz parcerias com empresas para desenvolver e executar sua estratégia de dados, fornecendo serviços como gerenciamento de dados, inteligência de negócios, análises preditivas e consultoria Tableau. Atuando em indústrias como cooperativas de crédito e bancos comunitários, a Arkatechture se concentra em melhorar a tomada de decisões baseadas em dados e aumentar o ROI através de painéis personalizados, relatórios e modelos preditivos. Sua equipe de especialistas oferece serviços gerenciados e consultoria profissional para apoiar organizações na construção e manutenção de ecossistemas eficazes de análise de dados.

Descrição

• Serve as the senior technical resource for our Business Intelligence and Data Analytics Support team. • Lead the investigation and resolution of complex customer issues involving data, analytics, and cloud platforms. • Perform root cause analysis and implement scalable, long-term solutions—not just quick fixes. • Review SQL and BI object changes while promoting development best practices. • Mentor and coach analysts, helping elevate the technical capabilities of the entire team. • Identify opportunities for automation and continuous improvement across support processes. • Lead root cause analysis meetings as necessary to dig into any thematic issues that crop up and how we can mitigate them • Help customers maximize the value of Arkatechture's analytics platform through technical guidance and best practices. • Partner closely with Customer Success to improve customer satisfaction, retention, and platform adoption. • Support customer meetings by offering technical expertise, hold office hours, expand upon Knowledge Base articles and Learning Management System training for customers. • Communicate complex technical concepts clearly to both technical and non-technical audiences. • Design, develop, troubleshoot, and optimize complex SQL solutions. • Troubleshoot ELT processes, data pipelines, and BI reporting environments. • Monitor and resolve issues with Tableau and Power BI dashboards and scheduled refreshes. • Collaborate across Engineering, Customer Success, and Product teams to deliver scalable customer solutions.

🎯 Requisitos

• 6+ years of experience working with SQL in production environments • Deep expertise with relational databases and cloud data platforms (Snowflake, Databricks, SQL Server, Oracle, Redshift, Synapse, BigQuery, or similar) • Strong experience designing, troubleshooting, and optimizing data warehouses and analytics solutions • Experience with Tableau and Power BI • A strong understanding of data modeling, ELT processes, and modern analytics architecture • Exceptional analytical and troubleshooting skills • Outstanding communication skills and the ability to build trusted customer relationships • Experience mentoring teammates or serving as a technical leader • Experience with Agile development practices and tools such as Jira, Confluence, and Bitbucket

🏖️ Benefícios

• Flexible remote work with optional access to our Portland, Maine office • Four-day work week after three years of service • Competitive salary and comprehensive benefits • Medical, disability, life insurance, and optional dental and vision coverage • 401(k) with company match • Generous paid time off and paid holidays • Professional development and certification reimbursement • Opportunities to influence our technical direction while continuing to grow your own expertise

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