Account Manager – MGU Partnerships

🕒 Abril 1

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

💰 Gerente de Contas

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Arlo

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2022

⚕️ Seguro de Saúde

🤝 B2B

👥 RH Tech

💰 $4.000.000 Seed Round - Arlo em 2025-03

Healthcare Insurance • B2B • HR Tech

A Arlo é uma plataforma de benefícios e plano de saúde auto-financiada para pequenas e médias empresas, que oferece um seguro de saúde transparente e focado na prevenção, com preços previsíveis, atendimento primário sem custo, atendimento de urgência virtual, suporte de concierge e um aplicativo móvel para simplificar a administração para empregadores e corretores. Disponibiliza cobertura em quase todos os estados dos EUA (exceto WA, NY, HI, DC e OK), atendendo equipes de aproximadamente 10 a 150 funcionários, e enfatiza preços claros, redução em negativas de sinistros e estabilidade nas taxas ao longo dos anos.

Descrição

• Own all partner communication end-to-end, serving as the primary point of contact for our partners • Facilitate and lead recurring weekly partner meetings and biweekly webinars • Drive partners toward self-sufficiency through structured training, onboarding, and ongoing enablement — always ready to onboard and teach new contacts as partner teams evolve • Own the full MGU group implementation process within a 90-day window, enforcing clear milestones and accountability checkpoints • Conduct discovery with new partners to understand their current processes and actively consult on improvements • Lead recurring webinars (every two weeks) covering quoting, implementation, and platform updates — integrated into the onboarding experience for every new portal signup • Push partners into standardized processes and workflows; this role sets the standard, not the other way around • Develop and roll out process changes across the partner base in a consistent, scalable way • Build and maintain partner plan suites and documentation within internal tools • Surface partner feedback and operational insights to improve the product and internal tooling • Collaborate with internal teammates to tag-team complex partner issues and flex into other areas (e.g., General Administrator relationships and other ops needs) as the business requires.

🎯 Requisitos

• 1+ years of experience in health insurance, employee benefits, or a related industry in a customer-facing role • Strong understanding of health plan structures, terminology, and processes • Exceptional project management and organizational skills — you thrive in structured environments and bring that structure to others • Confident, direct communicator who can simplify complexity and hold partners accountable without being a people-pleaser • Comfortable with CRMs, ticketing systems, and modern workplace tools; experience with HubSpot is a plus.

🏖️ Benefícios

• High ownership: You’ll get real responsibility from day one • Join an important mission: Your work directly influences how people access care and improves lives at scale • Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity • Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare • High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition