LTL Invoice Resolution Specialist

🕒 Setembro 18

🌽 Illinois, North Carolina – Remoto

🌽 Illinois – Remote 🌲 North Carolina – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Armstrong Transport Group

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2006

🚗 Transporte

📦 Logística

Transport • Logistics • Freight

A Armstrong Transport Group é uma empresa de logística terceirizada focada em fornecer excelente serviço ao cliente e soluções logísticas. Eles operam uma ampla rede conectando embarcadores, parceiros transportadores e agentes de frete para lidar com diversas necessidades de envio, incluindo carga completa, carga fracionada (LTL), transporte intermodal e com controle de temperatura. Com um compromisso com a confiabilidade e o suporte, a Armstrong garante serviços de entrega eficientes e pagamentos pontuais para transportadoras, ajudando as empresas a otimizar seus processos logísticos.

Descrição

• Review LTL carrier invoices and identify discrepancies between quoted, contracted, and billed charges • Research and resolve billing exceptions including reweighs, reclasses, accessorials, duplicate charges, minimum charges, and other carrier adjustments • Validate carrier charges against pricing agreements, tariffs, shipment documentation, dimensions, weights, freight class, and applicable rules • Submit and manage carrier billing disputes through resolution, including supporting documentation, follow-up, escalation, and credit verification • Communicate directly with LTL carriers to challenge unsupported charges and obtain corrections, credits, or additional documentation • Partner with ATG agents, operations, pricing, billing, claims, and accounting teams to resolve invoice issues efficiently and accurately • Research shipment history, bills of lading, proofs of delivery, inspection reports, carrier notes, and other documentation needed to support dispute resolution • Track open disputes and aging items, maintain clear notes, and proactively follow up until each issue reaches final resolution • Help ensure customer billing remains accurate by identifying carrier-side errors before they impact customers whenever possible • Identify recurring billing trends, carrier behavior, or process gaps and escalate opportunities for broader corrective action • Maintain organized records of disputes, credits, approvals, and supporting documentation within ATG systems • Provide clear, timely updates to internal stakeholders regarding the status, financial impact, and resolution of invoice discrepancies • Support special projects, audits, and process improvements related to LTL billing accuracy and invoice resolution

🎯 Requisitos

• Transportation, logistics, billing, accounts payable, accounts receivable, or invoice-resolution experience required • Strong attention to detail and a high degree of accuracy when reviewing rates, charges, and shipment documentation • Strong analytical, investigative, and problem-solving skills • Ability to manage a high volume of open issues while prioritizing by urgency, financial impact, and aging • Strong written and verbal communication skills with the confidence to work directly with carriers and internal stakeholders • Ability to follow an issue from initial research through final resolution without losing ownership or follow-up • Comfort working with spreadsheets, transportation management systems, carrier portals, and standard business applications • Ability to work effectively both independently and as part of a cross-functional team • Position may be based in Atlanta, Charlotte, or Chicago, with remote candidates considered • 2-3+ years of professional transportation, logistics, freight billing, or invoice-resolution experience • Previous LTL billing or carrier invoice audit experience strongly preferred • Familiarity with LTL pricing, freight classification, NMFC, carrier rules tariffs, accessorial charges, reweighs, and reclasses • Experience researching and disputing carrier invoice adjustments or freight-bill exceptions • Working knowledge of Microsoft Excel and experience reviewing large volumes of transactional data • Bachelor's degree or equivalent combination of education and relevant professional experience • Demonstrated history of strong follow-through, organization, and professional communication

🏖️ Benefícios

• Medical, dental, vision, flexible spending, and HSA benefits beginning the first of the month following the date of hire • Paid time off • Short- and long-term disability coverage • 401(k) with a 3.5% company match