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Regional Facilities Manager

🕒 Outubro 30

🏖️ New Jersey – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Arora Engineers

Arora Engineers

201 - 500 funcionários

Fundada em 1986

🏗️ Construção

💼 Consultoria

📦 Logística

Construction • Consulting • Logistics

Arora Engineers é uma empresa multidisciplinar de engenharia e infraestrutura que oferece soluções de planejamento, design, gerenciamento de construção e gerenciamento de instalações/ativos para infraestrutura crítica pública e comercial. A empresa é especializada em projetos de aviação e transporte (incluindo design elétrico de campos de aviação e terminais) e atende setores como educação, trânsito e grandes obras públicas; também oferece integração de sistemas, serviços geoespaciais e de infraestrutura inteligente, e um portfólio de ferramentas de software Arora ATLAS para gerenciamento de ativos, inspeções, mapeamento interno e fluxos de trabalho de solicitação de serviços.

Descrição

• Serve as the primary customer representative within the assigned territory • Manage the complete service call and work order lifecycle from dispatch through proposal development, execution, invoicing, and closeout • Oversee daily service operations, including routine, priority, and emergency requests in a 24/7 environment • Maintain work order status, documentation, and performance metrics in CMMS and operational tracking systems • Develop, review, analyze, and submit repair proposals, scopes of work, and cost estimates • Evaluate subcontractor proposals and recommend appropriate repair solutions • Develop, recruit, manage, and evaluate a qualified subcontractor network • Monitor work order progress, vendor performance, schedules, and customer satisfaction; resolve issues and communicate status • Review completed work packages, documentation, and invoices for quality, accuracy, completeness, and timely processing • Conduct customer meetings, site visits, vendor evaluations, and quality inspections • Review safety plans, hazard analyses, LOTO procedures, and related safety documentation • Ensure compliance with company policies, customer requirements, safety regulations, quality standards, and applicable codes • Travel throughout the assigned territory for customer meetings, field operations, subcontractor oversight, and emergency response

🎯 Requisitos

• Technical field experience, on-the-job facilities experience, trade training, apprenticeship, or demonstrated hands-on knowledge of facilities maintenance or related technical services; alternatively, a related degree may substitute for a portion of field experience when combined with relevant technical or operational knowledge • 5+ years of progressively responsible experience in facilities services, operations, maintenance, construction, or technical services • Experience managing service call operations in a fast-paced, customer-focused environment supporting routine, priority, and emergency work requests • Experience managing operations across multiple facilities or geographically dispersed service territories • Knowledge of commercial building systems and facility service commodities, including HVAC, electrical, plumbing, roofing, exterior services, custodial, fire and life safety systems, BAS, and general building repairs • Hands-on trade or technical operations experience sufficient to evaluate repair methods, scopes of work, subcontractor proposals, estimates, and technical issues • Experience developing, reviewing, and negotiating proposals, cost estimates, and scopes of work • Experience managing subcontractors and field service providers across multiple technical disciplines • Experience using CMMS platforms (Maximo preferred) and operational tracking systems • Ability to manage multiple priorities while achieving customer service, operational, financial, and performance objectives • Must reside within the assigned territory • Preferred certifications, not required: relevant trade license; OSHA 10 or 30-Hour Certification or equivalent safety training

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