Customer Success Enablement Manager

🕒 Julho 9

🏄 California – Remoto

🏄 California – Remote

💵 $160.000 - $190.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

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Ashby

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

🤝 B2B

👥 RH Tech

Consulting • B2B • HR Tech

A Ashby ajuda empresas em crescimento a alcançarem suas metas ambiciosas. Com a Ashby, equipes de todos os tamanhos podem executar um processo de contratação rápido e eficiente. Confiada por empresas como Opendoor, Figma, Notion, Deel e Modern Treasury.

Descrição

• Collaborate closely with Customer Success Leadership and cross-functional teams • Create and curate learning paths, playbooks, and frameworks • Own onboarding for Customer Success Managers and Implementation Specialists • Manage enablement systems and make resources easy to access • Measure effectiveness of enablement programs and link to business outcomes

🎯 Requisitos

• Experience in Customer Success or related fields • Strong understanding of enablement strategies and principles • Ability to partner effectively with CS leaders • Familiarity with learning management systems (LMS) and tools • Proven ability to measure program effectiveness and iterate based on data

🏖️ Benefícios

• Competitive compensation, including equity • 10-year exercise window for stock options • Unlimited PTO with four weeks recommended per year • Twelve weeks of fully paid family leave in the US • Generous equipment, software, and office furniture budget • $100/month education budget with more expensive items covered with manager approval