Operations Manager

🕒 3 dias atrás

🐊 Florida, Illinois, +2 estados a mais – Remoto

🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🧀 Wisconsin – Remote

💵 $60.716 - $75.895 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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ASQ - World Headquarters

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1946

🤝 Sem Fins Lucrativos

📚 Educação

🤝 B2B

Non-profit • Education • B2B

<ASQ - Sede Mundial> A ASQ - Sede Mundial é a Sociedade Americana da Qualidade, uma sociedade profissional global focada em promover a qualidade e a melhoria contínua em diversos setores. Oferece serviços de associação, programas de certificação, treinamento e aprendizado online (incluindo credenciais especializadas e uma biblioteca de aprendizado), padrões e recursos técnicos, conferências e eventos, publicações, ferramentas de benchmarking e redes de comunidade para ajudar indivíduos e organizações a desenvolver habilidades e práticas de qualidade em todo o mundo.

Descrição

• Enable and coordinate internal cross-functional operational activities across functions/teams to maintain alignment, clear ownership, accountability, and effective execution. • Balance internal and external stakeholder needs by supporting teams across the business while maintaining a strong customer lens to make practical decisions that support both service delivery and operational performance. • Identify and proactively resolve operational issues prior to escalation. • Drive process improvements that simplify workflows and reduce reliance on individuals. • Ensure system and process changes are embedded into internal business operations with clear ownership and adoption. • Manage and support operational systems, tools, and data infrastructure underpinning business operations and certification delivery. • Ensure data accuracy, workflow governance, and effective system configuration across the organization. • Produce consolidated operational reporting and business intelligence. • Use data to identify trends, inform decision-making, and proactively uncover risks and opportunities. • Provide people leadership for one direct report, including performance management, coaching, and capability development.

🎯 Requisitos

• A Bachelor’s degree • A minimum of 5 years of experience working in operations with demonstrated ownership across delivery, systems, and team performance • A minimum of 1 year of people leadership experience • Or an equivalent combination • Must be able to comply with attendance and timeliness policies.

🏖️ Benefícios

• Competitive base pay • Outstanding benefits • Accrued Annual PTO • Opportunity for annual incentives • Medical insurance • Dental insurance • Vision insurance • Health savings accounts • Flexible spending accounts • Retirement savings program • Disability income plan • Life insurance, Accident, & Critical Illness insurance • Access to Linkedin Learning • Performance management and coaching