Director, Systems

🕒 Julho 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $95.000 - $100.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Asset Living

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏠 Imobiliário

Real Estate

Fundada em 1986, a Asset Living é uma verdadeira empresa de gestão imobiliária terceirizada com décadas de experiência em proporcionar um valor excepcional aos parceiros em todo o país. Como líder em gestão imobiliária terceirizada, a Asset Living é a quarta maior do país (Top 50 do Conselho Nacional de Habitação Multifamiliar) e permanece como a gestora número 1 de imóveis de habitação estudantil terceirizada nos EUA por 11 anos consecutivos (Student Housing Business). Com mais de 36 anos de experiência, o crescente portfólio da Asset Living inclui uma infinidade de propriedades em todo o país que abrangem as divisões de habitação multifamiliar, aluguel de casas unifamiliares, habitação acessível, built-to-rent, adultos ativos e habitação estudantil.

Descrição

• Lead the strategy, execution, and continuous improvement of enterprise systems supporting company operations. • Build, develop, and retain a high-performing systems team through coaching, clear expectations, and accountability. • Oversee system support operations, ensuring consistent delivery of Tier 3 support and adherence to service-level expectations. • Direct system implementations, migrations, upgrades, and integrations across multiple property management platforms. • Establish and monitor KPIs related to system performance, support quality, and team effectiveness. • Partner closely with Operations, Finance, and other business leaders to align systems capabilities with operational needs. • Proactively communicate system roadmaps, risks, timelines, and impacts to stakeholders at all levels of the organization. • Anticipate and mitigate risks related to system changes, scalability, and support capacity. • Identify process inefficiencies and lead initiatives to improve reliability, scalability, and user experience. • Drive cross-training initiatives to eliminate single points of failure and strengthen team resilience. • Lead change management efforts related to system enhancements and new technology adoption. • Ensure accurate documentation, knowledge sharing, and standardization of system processes. • Make timely, data-driven decisions and escalate issues appropriately to executive leadership. • Foster a culture of collaboration, accountability, and continuous improvement within the team.

🎯 Requisitos

• Bachelor’s degree in Information Systems, Business, Computer Science, or a related field required • 8+ years of progressive experience in systems, technology support, or enterprise software environments • 5+ years of people leadership experience • Hands-on experience with enterprise property management systems (Entrata, RealPage, Yardi) • Proven success leading system implementations or large-scale migrations • Experience partnering with Operations and senior leadership teams • Travel Requirement: This position does not require travel.

🏖️ Benefícios

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities