Associate Solution Engineer

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Astrata, Inc

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2020

🤖 Inteligência Artificial

⚕️ Seguro de Saúde

☁️ SaaS

Artificial Intelligence • Healthcare Insurance • SaaS

A Astrata, Inc. é uma empresa de tecnologia especializada em soluções impulsionadas por IA para a melhoria da qualidade na saúde. Seus produtos são projetados para auxiliar planos de saúde e Organizações de Cuidados Responsáveis (ACOs) na otimização de decisões clínicas e financeiras por meio de insights baseados em dados. As inovações da Astrata incluem software focado em HEDIS que utiliza processamento de linguagem natural (PLN) e outras tecnologias avançadas para gerenciar dados clínicos estruturados e não estruturados, contribuindo para uma melhor gestão da saúde populacional.

Descrição

• Assist Solution Engineers in the end-to-end implementation of Astrata solutions from initial planning to post-deployment support for new and existing customers • Capture customer-specific details during meetings to ensure requirements are understood and recorded • Map customer requirements to our system specifications and assist in developing the implementation plan • Support the script creation process for deploying customer environments, processing data, and summarizing results • Conduct thorough testing to ensure successful implementations and share results • Find creative solutions to difficult problems and operate within a flexible, fast-paced environment • Communicate progress, updates, and potential roadblocks to teammates, ensuring alignment and transparency • Provide post implementation system support ensuring Astrata meets our SLA’s • Continuously assess project outcomes and identify opportunities for process improvement • Promote and participate in professional self-development to stay up to date with innovative technologies and development approaches within the industry

🎯 Requisitos

• A team player with motivation to learn our processes and industry • Excellent organization and communication skills • Problem-solving aptitude, with the ability to anticipate challenges • Basic understanding of relational databases • A strong drive for learning and understanding • Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or other relevant field, or someone who has acquired core skills via practical experience • The ideal candidate would have 1-2 years of experience in customer-facing, professional services type roles

🏖️ Benefícios

• Competitive compensation package including paid time off • Parental leave • Comprehensive health insurance benefits • Retirement benefits • Employee stock options