Print & Mailing Project Manager – Program Lead

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🕒 Setembro 8

🇦🇷 Argentina – Remoto

⏳ Contrato/Temporário

🟠 Sênior

👷‍♀️ Gerente de Projetos

👻 Score fantasma 20%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Avantpage Translations

Avantpage Translations

11 - 50 funcionários

Fundada em 1998

🏥 Saúde

🏛️ Governo

📚 Educação

Translation • Healthcare • Government • Education

Avantpage Translations é uma empresa especializada em um espectro completo de serviços de tradução para ajudar clientes a atender às necessidades específicas de imigrantes e outras populações com proficiência limitada em inglês (LEP). Eles oferecem serviços de tradução em mais de 150 idiomas, abrangendo uma ampla gama de setores, como saúde, governo, eleições, educação e recursos humanos. Seus serviços incluem tradução, localização, interpretação e garantia de conformidade com a ADA e a HIPAA. A Avantpage combina tecnologia de ponta para ampliar a eficiência, a precisão e a pontualidade de seus serviços, com o objetivo de aproximar comunidades e melhorar vidas por meio da linguagem, do entendimento e da compaixão.

Descrição

• Manage end-to-end print, mailing, fulfillment, and alternative-format projects from intake through final delivery • Serve as the primary point of contact for clients, vendors, and internal stakeholders • Lead client meetings, requirements discussions, status reviews, and issue-resolution conversations • Gather and clarify client requirements and translate them into scopes, production specifications, workflow requirements, acceptance criteria, and documented handoffs • Develop and maintain project schedules, budgets, estimates, production plans, and delivery milestones • Monitor project financials, timelines, risks, and performance metrics • Coordinate printing, mailing, fulfillment, and accessibility vendors, confirming ownership, dependencies, service levels, proofing steps, and delivery requirements • Partner with technology teams and external vendors to define, test, and implement intake configurations, production workflows, data exchanges, and technical specifications • Oversee proofing and approval workflows with Quality and subject-matter experts • Track vendor performance, project quality, turnaround times, and budget adherence • Communicate progress and risks to clients and internal leaders • Resolve project, production, and vendor issues, drive corrective actions, and escalate technical or compliance risks • Create and maintain project procedures, workflows, playbooks, and best-practice documentation

🎯 Requisitos

• 3+ years of project or program management experience in print production, mailing services, fulfillment, marketing production, or a closely related service environment • Demonstrated success managing client-facing projects involving multiple vendors, internal teams, budgets, schedules, and competing priorities • Strong professional English, with the ability to lead meetings, clarify requirements, present updates, and manage challenging client or vendor conversations • Experience gathering business requirements and translating them into clear operational or technical specifications, workflows, and acceptance criteria • Strong technical aptitude and the ability to coordinate system configurations, production workflows, process implementations, and structured data exchanges with subject-matter experts • Experience developing estimates or budgets, tracking project financials, and identifying cost, timeline, and delivery risks early • Excellent communication, negotiation, organization, problem-solving, and stakeholder-management skills • Advanced proficiency with Microsoft Office, particularly Excel, and comfort using project tracking or workflow platforms • Availability to work full-time on a schedule aligned with New York business hours

🏖️ Benefícios

• Remote work from anywhere in Latin America • Professional growth opportunities in the localization industry • Training in new tools, technologies, and processes • Collaborative and empathetic work culture • Join a vibrant multicultural team across the Americas and Europe

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