Servicing Manager

🕒 Agosto 14

🏈 Ohio – Remoto

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💵 $120.000 - $140.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 1%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Axos Bank

Axos Bank

1001 - 5000 funcionários

Fundada em 2000

🏦 Bancário

💸 Finanças

💳 Fintech

Banking • Finance • Fintech

O Axos Bank é uma instituição financeira que oferece uma variedade de serviços, incluindo banco pessoal e comercial, empréstimos comerciais e serviços de investimento. Eles fornecem contas correntes e de poupança, certificados de depósito, hipotecas, empréstimos pessoais e empréstimos para automóveis. O Axos Bank é conhecido por suas soluções de banco digital, incluindo um aplicativo móvel que permite aos clientes gerenciar suas finanças, fazer pagamentos e investir, tudo em um só lugar. O Axos Bank enfatiza a proteção avançada de dados para um banco online seguro e oferece contas de poupança de alto rendimento e ferramentas financeiras inovadoras.

Descrição

• Process and release daily equipment lease/loan fundings alongside the team • Perform and oversee lockbox and ACH cash receipt review and cash application • Enter and review daily cash activity across company bank accounts within the general ledger system • Research and resolve complex payment, contract rate, and account variances • Process and/or approve returned payment, refund, and payoff transactions • Maintain and review the advanced payment ledger and related suspense accounts • Perform and oversee syndication support activities, including fund transfers, payoff and clawback tracking, and late-fee remittance • Process and/or review vendor and dealer commission, billing, and revenue-sharing payments • Prepare and/or review recurring servicing reports and handle audit confirmation requests • Perform manual asset-level billing tasks for vendors • Maintain or direct maintenance of contract, funding, and lockbox tracking spreadsheets and systems • Assign and prioritize team workload while handling day-to-day servicing volume • Train, coach, and mentor servicing team members through hands-on collaboration • Identify, evaluate, and lead adoption of AI-enabled tools and automation for servicing tasks • Report to the SVP of Operations • Coordinate with internal accounting and treasury partners, the third-party servicer, vendors, dealers, and syndication partners

🎯 Requisitos

• Bachelor’s degree preferred; in lieu of a degree, 7–10 years of relevant financial services operations experience, including 2 or more years in a lead or supervisory capacity • Strong knowledge of equipment lease/loan servicing operations, including cash application, funding, and review processes within commercial finance or leasing • Experience leading, supervising, or coaching a servicing or operations team • Proficiency with general ledger and financial systems, such as Microsoft Dynamics • Advanced spreadsheet skills • Familiarity with loan/lease servicing platforms, lockbox processing, and ACH/EFT payment handling • Strong analytical and problem-solving skills for complex payment, contract, and account variances • Ability to manage competing priorities and recurring daily, weekly, monthly, and quarterly deadlines accurately • Effective written and verbal communication and interpersonal skills • Working understanding of accounting and general ledger concepts related to servicing transactions • Ability to maintain confidentiality of financial, customer, and contract information • Familiarity with AI-enabled and automation tools for servicing or financial operations • Ability to evaluate, implement, and lead team adoption of new technology • Successful completion of a credit check, criminal background check, and pre-employment drug screening, including marijuana screening • Must satisfy U.S. employment eligibility verification requirements

🏖️ Benefícios

• Eligible for an Annual Discretionary Cash Bonus Target: 10% • Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% • Medical, Dental, Vision, and Life Insurance • Paid Sick Leave • 3 weeks’ Vacation • Holidays (about 11 a year) • HSA or FSA account • Other voluntary benefits • 401(k) Retirement Saving Plan with Employer Match Program • 529 Savings Plan • Employee Mortgage Loan Program • Free access to an Axos Bank Account with Self-Directed Trading

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