Technical Service Advisor

🕒 Junho 24

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 30%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Baker Distributing Company

Baker Distributing Company

1001 - 5000 funcionários

Fundada em 1945

🍽️ Alimentos e Bebidas

📦 Logística

🏭 Manufatura

Food & Beverage • Logistics • Manufacturing

A Baker Distributing Company é uma distribuidora atacadista de equipamentos, peças e suprimentos para HVAC, serviços de alimentação e refrigeração comercial. Estabelecida em 1945, a Baker Distributing Company construiu uma reputação por fornecer um atendimento ao cliente excepcional e produtos de alta qualidade para clientes em todo os Estados Unidos. Com mais de 200 locais em 26 estados, ela atende tanto aplicações residenciais quanto comerciais, garantindo uma ampla gama de soluções para as necessidades de seus clientes.

Descrição

• Provide technical support by phone to Watsco Subsidiaries, Tradewinds Climate Systems’ and third-party supplier’s dealers and sales professionals, and branch personnel. • Conduct on-site job visits when necessary. • Conducts Dealer Training for Watsco Subsidiary’s, Tradewinds Climate Systems’ and Third Party’s dealers. • Maintains regular contact with regional managers. • Perform required duties with the ability to work supervised and independently, striving to maintain excellent time management skills. • Maintain a personal and professional development plan. • Lead the industry in proficiency of new technology, HVAC equipment and accessories by attending designated training provided by manufacturers and Baker Distributors. • Develop and maintain an appropriate expense budget. • Submit regular activity and expense reports, as appropriate and within specified time requirements. • Monthly activity reports are required to be submitted to the manager within 10 days of the last day of each month. • Expense reports are required to be submitted within 15 days of the end of each month will maintain an accurate and updated digital calendar, shared with their manager. • Perform other duties as assigned.

🎯 Requisitos

• High School Diploma or GED required; equivalent experience may be considered. • Proficiency in Microsoft Office. • Excellent communication skills, including oral, written, and verbal. • Ability to effectively multi-task and learn quickly. • Strong negotiation and interpersonal skills, with the ability to communicate effectively with internal and external groups. • Excellent facilitation skills. • Customer service mindset with the ability to develop long-term relationships. • Analytical aptitude with the ability to analyze and interpret data. • Strong and creative problem-solving skills. • Ability to work independently and in a team environment. • Proactively seeks continuous process and service improvements. • Effective communication skills in English, including speaking, reading, and understanding.

🏖️ Benefícios

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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