Manager – Conflicts, New Business Intake

🕒 6 dias atrás

🏛️ District of Columbia, Florida, +4 estados a mais – Remoto

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $115.000 - $165.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

👻 Score fantasma 0%

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BakerHostetler

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1916

💼 Consultoria

🏥 Saúde

🛡️ Seguros

Consulting • Healthcare • Insurance

A BakerHostetler é um grande escritório de advocacia nos EUA que oferece consultoria jurídica sofisticada e serviços de litígios para empresas, instituições e líderes em uma ampla gama de áreas, incluindo litígios comerciais, privacidade e proteção de dados, tributação, propriedade intelectual, responsabilidade ambiental e por produtos, regulamentação e conformidade, e transações corporativas. O escritório se concentra em ajudar os clientes a gerenciar riscos, alcançar objetivos estratégicos e navegar por questões regulatórias e transacionais complexas, destacando seu crescimento contínuo, contratações de destaque e classificações reconhecidas de advogados.

Descrição

• Manage the Conflicts Researcher and Analyst teams and the daily operations of the Firm’s New Business Intake process • Oversee department performance, employee development, service quality, and process improvement initiatives • Ensure Conflicts Researchers’ and Analysts’ activities align with Firm policies, service standards, and industry best practices • Direct the Conflicts Researcher Supervisor and Conflicts Analyst Supervisor in managing team performance, employee development, workflow priorities, and day-to-day operations • Develop, monitor, and analyze KPIs, operational metrics, service-level metrics, and workload trends • Evaluate department performance, identify risks, recommend resource allocation strategies, and support data-driven decision-making • Consult with the Senior Manager, Firm attorneys, General Counsel, and New Business Committee on complex conflicts and business intake matters • Provide guidance on escalated conflicts and intake issues and ensure appropriate resolution and escalation of legal, ethical, or business risks • Build working relationships with attorneys, legal support staff, and administrative departments • Coordinate systems, workflows, and department objectives with Firm administrators • Oversee conflicts research, conflicts analysis, and new business intake processes • Allocate resources to meet department needs • Establish and maintain quality assurance standards and promote consistency across department functions • Lead development and implementation of innovative processes, technologies, and workflow enhancements • Create training materials, reference guides, and best-practice resources • Manage staffing needs, including hiring, performance management, employee development, and succession planning • Establish department training priorities and support programs related to conflicts, intake procedures, Firm policies, professional responsibility, and department technology • Maintain high standards of client service and quality control • Perform other duties as assigned

🎯 Requisitos

• Bachelor’s degree and a minimum of seven years of law firm conflicts, new business intake, risk management, or related experience; or an equivalent combination of education and experience • Minimum of three years of management or supervisory experience required • Demonstrated knowledge of conflicts searching and analysis, new business intake processes, and applicable professional responsibility requirements • Experience managing operations, workflow priorities, employee development, and service delivery in a fast-paced environment • Prior experience with Intapp or other automated conflicts software and legal research tools preferred • Demonstrated proficiency in Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint • Proven aptitude to learn new software applications • Strong research skills • Ability to multi-task and be detail-oriented with strong organizational skills • Strong analytical and communication skills, both oral and written • Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines • Ability to work overtime when needed • Work occasionally requires more than 40 hours per week to perform essential duties • Ability to manage a team across a range of skill levels and geographies, internal and external, to provide high levels of service to end users • Ability to lead and build consensus among peers and staff • Ability to work in a fast-paced environment with strict deadlines • Ability to exercise discretion with confidential and sensitive information • Must be able to perform essential duties with time constraints and interruptions • Strong client service approach and team orientation • Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many stakeholders and potentially competing priorities • Ability to perform the essential duties of the position • Resume and cover letter required for application

🏖️ Benefícios

• Competitive salaries and a performance bonus program • Group health, dental, and vision insurance • Multiple plan options and various benefit levels • Same-sex domestic partner coverage • Pre-tax premiums • Coverage begins on date of hire • Group term life/AD&D and voluntary supplemental group universal life insurance • Voluntary accident insurance – self and family • Short-term disability benefits • Long-term disability benefits • Pre-tax benefit programs – dependent care, health care reimbursement and transit/qualified parking (in most cities) • Retirement program – voluntary 401(k) plan • Collegial and respectful work environment • Professional and personal growth opportunities • Collaborative environment