Sage HCM Implementation, Support Consultant

🕒 6 dias atrás

🏄 California, Florida, +3 estados a mais – Remoto

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $97.600 - $158.200 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💼 Consultor

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Baker Tilly US

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🏗️ Construção

🏥 Saúde

📦 Logística

Construction • Healthcare • Logistics

A Baker Tilly US é uma empresa de serviços profissionais que oferece serviços de contabilidade, auditoria, tributação e consultoria empresarial. A empresa fornece uma ampla gama de serviços, incluindo cibersegurança, consultoria em inteligência artificial, assessoria em ESG e sustentabilidade, e assessoria de riscos. A Baker Tilly atende a diversos setores, como construção, energia, saúde, educação superior e imóveis, oferecendo insights e soluções específicas para cada indústria. Ela também faz parte da rede Baker Tilly International, a décima maior rede de contabilidade e consultoria do mundo.

Descrição

• Lead or support Sage HCM implementations for new clients • Conduct client discovery sessions covering HR, payroll, timekeeping, and business requirements • Translate business requirements into Sage HCM configurations • Configure employee structures, organizational hierarchies, policies, workflows, security, timekeeping, and other HCM functionalities • Assist with employee data conversion, validation, and migration • Configure and test workflows, approvals, notifications, and business processes • Support integrations between Sage HCM and payroll, accounting, benefits, timekeeping, and third-party applications • Follow implementation plans and manage assigned tasks and deliverables • Coordinate user acceptance testing and help resolve issues before go-live • Support go-live activities and transition customers into ongoing support • Provide ongoing functional and technical support to Sage HCM clients • Troubleshoot employee setup, timesheets, workflows, security, reporting, configuration, and system errors • Research issues, identify root causes, and provide clear resolutions • Recommend improvements and best practices for existing Sage HCM environments • Manage support requests and communicate status, next steps, and resolutions • Escalate software defects or complex technical issues when necessary • Maintain documentation of client configurations, issues, and resolutions • Train HR administrators, payroll teams, managers, and other users • Develop client-specific procedures, documentation, and training materials • Advise clients on process improvements and system best practices • Build long-term client relationships and serve as a trusted Sage HCM resource • Identify opportunities to expand or improve clients’ use of Sage HCM • Network and build relationships internally and with clients • Support team member growth through the Baker Tilly Care and Teach philosophy

🎯 Requisitos

• 3+ years of experience implementing, configuring, or supporting Sage HCM or comparable HCM/HRIS solutions • Strong understanding of HRIS/HCM processes and employee lifecycle management • Experience gathering client requirements and translating them into system configurations • Experience troubleshooting Sage HCM system and configuration issues • Strong client-facing consulting and communication skills • Ability to manage multiple client projects and support requests simultaneously • Strong analytical and problem-solving skills • Excellent attention to detail and commitment to data accuracy • Ability to independently research and resolve unfamiliar system issues • Comfortable leading client meetings, system demonstrations, and training sessions • Preferred: 3+ years of HCM/HRIS implementation or consulting experience • Preferred: Direct Sage HCM implementation and support experience • Preferred: Experience with time and attendance, timesheets, payroll, benefits, and HR workflows • Preferred: Experience with data conversion and system integrations • Preferred: Experience developing reports and data extracts • Preferred: Knowledge of payroll and accounting processes • Preferred: Experience working for a Sage business partner, HCM consulting firm, or managed services provider • Preferred: Advanced Microsoft Excel skills

🏖️ Benefícios

• Flexibility in how and where you get your work done • Career growth and upward career trajectory • Direct on-the-job coaching and mentoring • Firm-wide learning and development programs • Work-life balance encouraged through friendships, social activities, and team outings • Baker Tilly Care and Teach support for professional goals • Compensation and benefits package for eligible employees

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