Benefits Implementation Analyst

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Brown & Brown Insurance

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1939

💸 Finanças

Finance • Insurance

A Brown & Brown Insurance é uma das maiores corretoras de seguros independentes do mundo, oferecendo uma gama abrangente de soluções de gerenciamento de riscos. Fundada em 1939, a empresa oferece seguros pessoais e empresariais, benefícios para funcionários e vários programas nacionais. A Brown & Brown está comprometida com a diversidade, inclusão e pertencimento, promovendo uma cultura que valoriza talento e experiência. Com mais de 500 locais, a empresa está bem posicionada para atender às diversas necessidades de seus clientes e está listada na Bolsa de Valores de Nova York sob o símbolo BRO. O foco estratégico da empresa em fusões e aquisições destaca sua estratégia de crescimento disciplinada.

Descrição

• Create and configure new and existing low to moderate complexity customer websites (using third party software) • Solves and troubleshoot routine issues for customer accounts, ensuring that communication with customers occurs • Test and audits own and others configured software to ensure proper functioning • Working with the Implementation Specialist to learn quality assurance basics and assist the Implementation Analyst with development low to moderate complexity sites • Learn to establish, cultivate and manage relations with account teams, carriers, vendors, and customers to improve customer retention • Developing root cause analysis skills to provide direct daily support to assigned customers and/or customers as directed • Leverages working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools • Perform initial quality assurance on low to moderate complexity site builds, and review findings with Implementation Specialist • Participate in customers meetings, as needed • All other duties as assigned.

🎯 Requisitos

• Associate’s, or Bachelor’s degree, or equivalent work experience • Proficient with MS Office Suite • Experience working with database applications • Exceptional telephone demeanor • Strong interpersonal skills, ability to communicate with customers at all levels • Attention to detail required and the ability to adhere to high standards for customer-facing work product • Ability to maintain a high level of confidentiality • 1-5 years of related experience

🏖️ Benefícios

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.