Coordinator, Radiology Operations

🕒 3 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $43.065 - $50.665 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

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Baylor College of Medicine

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1900

🏥 Saúde

📚 Educação

Healthcare • Education • Research

O Baylor College of Medicine é a principal instituição médica acadêmica de Houston, dedicada a oferecer atendimento compassivo, inovador e baseado em evidências. A instituição oferece diversas especialidades médicas, incluindo cuidados cardiovasculares, oncologia e atenção primária, além de programas de educação e treinamento para profissionais de saúde. Também atua fortemente em pesquisa e iniciativas de integração com a comunidade, promovendo a educação em saúde e a descoberta científica para melhorar os resultados de saúde local e globalmente.

Descrição

• Serve as the primary liaison between radiologists, referring physicians, hospital clinical teams, and support departments. • Manage inbound and outbound communications, including routing physician calls and facilitating communication regarding imaging studies and results. • Verify provider identities and assist with communication of critical imaging results in accordance with departmental policies. • Prepare imaging examinations for radiologist interpretation by obtaining prior studies, clinical documentation, and other relevant materials. • Monitor worklists and coordinate workflow assignments to support efficient study turnaround times and balanced workloads. • Assist with patient throughput and scheduling activities to support operational efficiency. • Navigate and troubleshoot radiology information systems, including PACS, RIS, and voice recognition software, escalating issues as appropriate. • Enter, track, and follow up on service requests and technical support tickets. • Maintain accurate records and documentation in accordance with departmental and institutional requirements. • Support quality, compliance, and patient safety initiatives by adhering to regulatory, accreditation, and organizational standards. • Collaborate with physicians, hospital staff, and leadership to resolve operational issues and improve workflow processes. • Coordinate communication between reading radiologists, referring providers, technologists, nursing staff, and hospital departments. • Facilitate timely resolution of imaging workflow issues affecting interpretation and report turnaround times. • Assist with radiology operations reporting, documentation, and service metrics as assigned. • Provide customer service support to internal and external stakeholders regarding radiology services. • Perform other job-related duties as assigned.

🎯 Requisitos

• High School diploma or GED. • Two years of relevant experience. • This position is not eligible for visa sponsorship. • Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. • Flexibility to work a late shift until 9pm or 10pm, as needed. • Associate degree or equivalent combination of education and experience preferred. • Experience in healthcare operations, radiology, medical office administration, call center operations, or hospital-based patient services preferred. • Working knowledge of PACS, RIS, EMR systems, and Microsoft Office applications preferred. • Strong communication, organizational, problem-solving, and customer service skills. • Ability to multitask in a fast-paced healthcare environment while maintaining accuracy and professionalism. • Knowledge of healthcare privacy, compliance, and patient safety standards preferred.

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