Senior Clinical Implementation Manager

🕒 Outubro 2

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $135.000 - $155.000 / ano

⏰ Tempo Integral

🟠 Sênior

🛠️ Especialista em Implementação

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Beacon Biosignals

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Beacon Biosignals é uma empresa focada em impulsionar a medicina de precisão para o cérebro. Sua plataforma de neurobiomarcador de EEG foi projetada para acelerar ensaios clínicos e permitir novos tratamentos para pacientes com doenças neurológicas e psiquiátricas. A plataforma captura uma ampla gama de atividades cerebrais em tempo real e utiliza aprendizado de máquina para analisar dados de EEG em relação à eficácia do tratamento, seleção de dosagem e estratificação populacional. A Beacon Biosignals faz parcerias com empresas biofarmacêuticas, centros médicos acadêmicos e desenvolvedores de neurotecnologia para melhorar o diagnóstico e tratamento de doenças neurológicas e psiquiátricas.

Descrição

• Own the clinical and operational implementation of Beacon's diagnostic solutions for assigned customers from contract pre-signature through sustained daily use • Deliver demos, build implementation plans, run clinical education and training, support go-lives, and coach accounts through post-launch adoption • Own end-to-end implementation execution, including kickoff, project planning, milestone tracking, risk identification, stabilization, and transition to steady-state support • Provide virtual and on-site clinical support throughout implementation • Design implementation plans covering clinical workflows, staffing, order and result routing, patient communication, and administrative processes • Coordinate resources across Customer Success, Clinical, Technical Services, Support, and Product • Deliver audience-specific training and demos and maintain reusable training materials, guides, and competency checklists • Track adoption outcomes, utilization, ordering patterns, turnaround, and workflow adherence; deliver refresher training as needed • Diagnose causes of low or inconsistent usage and drive corrective action • Partner with clinical and operational leaders to redesign workflows and connect usage data to customer goals • Serve as the clinical operational point of contact through pre-sale, implementation, and early adoption • Act as the clinical subject matter expert on sleep testing workflows and home sleep apnea testing • Partner with Regional Sales Managers on handoffs, QBRs, renewal or expansion discussions, and adoption risk identification • Provide Product with implementation feedback, identify friction points, propose scalable solutions, and support go-to-market readiness • Mentor and coach peers and newer specialists and build team templates and playbooks • Plan multi-quarter priorities for the clinical implementation function and represent it in cross-team planning • Initiate improvement projects addressing process, tooling, or enablement gaps • Adhere to regulatory, compliance, quality, and privacy standards for medical devices and SaMD, including HIPAA; support audits and documentation

🎯 Requisitos

• Active RPSGT certification • 8+ years of direct experience in sleep medicine, sleep lab operations, or home sleep apnea testing • Demonstrated experience owning demos, customer implementations, clinical training, or go-live support in healthcare settings • Experience delivering training and education to both clinical and administrative audiences • Experience working cross-functionally with Sales, Customer Support, Marketing, and Product teams • Demonstrated experience mentoring or coaching peers, and setting standards or best practices adopted beyond your own work • Experience planning work across multiple quarters and multiple stakeholder groups • Willingness to travel nationally (up to ~50-75%), including on-site go-live support • Familiarity with CRM tools, enablement platforms, and project tracking tools • US-based, anchored in the West territory • Familiarity with healthcare IT systems (EHR/EMR exposure a plus) • Experience supporting SaMD or regulated medical device products (nice-to-have) • Prior experience at an early- or growth-stage healthcare company (nice-to-have) • Experience building a function's playbooks, templates, or training curricula from the ground up (nice-to-have)

🏖️ Benefícios

• Equity • Paid time off (PTO) • Remote work experience supported by asynchronous work practices • In-person office hubs available in Boston, New York, or the Bay Area