Strategic Operations Leader

🕒 Julho 29

🎸 Tennessee – Remoto

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⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Bridgestone Americas

Bridgestone Americas

10.000+ funcionários

🏗️ Construção

🏥 Saúde

📦 Logística

💰 Grant em 2022-11

Construction • Healthcare • Logistics

A Bridgestone Americas, Inc., com sede em Nashville, Tennessee, é uma subsidiária da Bridgestone Corporation, líder global na oferta de mobilidade sustentável e soluções avançadas. A Bridgestone desenvolve, fabrica e comercializa um portfólio diversificado de pneus originais e de reposição, soluções centradas em pneus, soluções de mobilidade e outros produtos associados a borracha e produtos diversificados que proporcionam valor social e ao cliente. Estas ofertas de classe mundial são vendidas para consumidores e clientes de frotas ao redor do mundo sob as marcas confiáveis Bridgestone e Firestone. Com mais de 50 instalações de produção e 55.000 funcionários, a empresa Bridgestone Americas se estende do Canadá à Argentina. As unidades de negócios da Bridgestone Americas incluem a Bridgestone Retail Operations, a maior rede mundial de centros de serviço automotivo e lojas de pneus de propriedade da empresa; Bandag, líder mundial no recauchutagem de pneus comerciais; Firestone Building Products, líder do setor em soluções comerciais de telhados e construção; e Firestone Industrial Products, fornecedora líder de molas pneumáticas tecnologicamente avançadas para aplicações em veículos comerciais e de passageiros. Em todos os seus negócios, a Bridgestone é dedicada a moldar um futuro sustentável. Guiada pelo seu compromisso global de responsabilidade social corporativa, Nosso Jeito de Servir, a empresa se empenha para melhorar a forma como as pessoas ao redor do mundo se movem, vivem, trabalham e se divertem em todos os aspectos do seu negócio. Para visualizar nossos termos de uso, visite https://www.bridgestoneamericas.com/en/terms-of-use.

Descrição

• Spend up to 3 to 5 days per week in the field, with approximately 50% field support and 50% program administration. • Conduct customer site visits to Nationalease member locations and fleet headquarters to support program execution and identify cost‑savings opportunities. • Serve as backup to the SAL for PFAC customers when applicable. • Build and maintain strong, trusted relationships with assigned fleets, Nationalease members, CORCENTRIC PFAC, and key decision‑makers. • Participate in Nationalease events (3–5 per year) as a Bridgestone representative. • Drive annual growth in Bridgestone, Bandag, TBR, retread, and Fleet Care adoption. • Promote new products and solutions aligned with fleet performance and cost objectives. • Develop and execute targeted sales activities, promotions, and account penetration strategies. • Create and deliver formal presentations and conduct - at a minimum - annual business reviews with fleets and with NL HQ when applicable. • Collect and report competitive TBR and retread market intelligence. • Implement the Cost Avoidance Journey Strategy to improve fleet economics. • Manage and analyze cost performance metrics, including: Tire cost per mile, Tire cost per unit, Tire cost as a percentage of revenue, Warranty capture and rebill opportunities. • Apply GEMBA practices to evaluate real‑world product performance and operational effectiveness. • Establish, maintain, and audit fleet Tire Policies for Nationalease members and PFAC fleets. • Ensure compliance with Strategic Account and Nationalease program requirements. • Audit dealer locations, yard surveys, and field activity to identify risks and resolve issues quickly. • Partner with servicing dealers and local dealer representatives to maximize program execution, education, and sell‑out. • Leverage Customer Service Managers (CSMs) for day‑to‑day field support. • Utilize Bridgestone IT tools and platforms (e.g., BASys Manufacturing, BASys Fleet Inventory, ToolBox Yard Survey, Performance Tracker) to improve efficiency and deliver cost savings. • Document all customer engagement and activity within CRM systems.

🎯 Requisitos

• Bachelor’s degree in business, management, sales, or a related field or equivalent relevant experience. • At least 5 years of commercial truck tire and dealer field experience, with the ability to influence dealer strategy and operations. • Prior experience in field sales, technical support, account management, operations, or financial analysis within the commercial tire industry. • Working knowledge of fleet tire management concepts and KPIs. • Above average proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. • Basic P&L literacy. • Demonstrated ability to deliver results, manage complex accounts, and influence cross‑functional partners. • Excellent analytical, communication, and presentation skills. • Self‑motivated, structured, and comfortable working independently in a field‑based role. • Mechanical aptitude and basic truck tire or maintenance knowledge. • Experience training customers or internal partners.

🏖️ Benefícios

• A supportive and engaging onboarding experience to ensure a smooth transition into our team. • The opportunity to develop and grow, through training and regular mentorship. • Corporate Social Responsibility activities. • A truly global, dynamic and challenging work environment. • Agility and work/life effectiveness and your long-term well-being. • An effective and inclusive team.

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