Fleet Operations Regional Manager – Eastern Region

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🕒 Agosto 4

🐊 Florida, North Carolina, +4 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 25%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Bedrock Robotics

Bedrock Robotics

51 - 200 funcionários

Fundada em 2024

🏗️ Construção

📦 Logística

🏭 Manufatura

💰 $80.000.000 Series A em 2025-08

Construction • Logistics • Manufacturing

A Bedrock Robotics é uma empresa que desenvolve sistemas autônomos e inteligência de máquinas para equipamentos pesados de construção, permitindo operações contínuas, mais seguras e mais produtivas no local. Sua principal oferta (o Bedrock Operator) adapta ou se integra a máquinas do dia a dia para fornecer percepção, controle e autonomia adaptativa, permitindo que as máquinas operem dia e noite, reduzam retrabalho e melhorem a segurança e produtividade nos canteiros de obras. A empresa atende equipes de construção e infraestrutura com soluções de hardware e software baseadas em extensas horas de campo e experiência em engenharia de veículos autônomos.

Descrição

• Directly manage a distributed team of 8–15 Fleet Technicians across the Eastern Region and 10+ states • Recruit, onboard, develop, coach, and evaluate technician talent • Manage technician scheduling, on-call rotations, and deployment coverage to meet regional fleet SLAs • Own regional fleet Uptime, MTTR, MTBF, and first-time-fix-rate metrics and report weekly to the Head of Data & Fleet Operations • Serve as escalation point for complex field issues and deploy or dispatch senior technicians as needed • Conduct root cause analysis and partner with Engineering on systemic fixes • Manage regional parts inventory and tooling supply chain • Lead responses to fleet-wide safety events and field stops • Ensure compliance with DOT, OSHA, site-specific HSE, and other applicable regulations • Represent Bedrock in customer relationships, QBRs, and site reviews • Communicate fleet status, maintenance windows, and incident updates to Customer Success and customers • Ensure contractual SLAs and customer uptime commitments are met • Collaborate with Account Management and Sales on regional expansion planning • Ensure repairs, preventive maintenance, inspections, and parts usage are documented in the Fleet Management System • Enforce standardized maintenance procedures and corrective actions • Manage the regional operations budget and identify cost reductions • Develop operational playbooks, escalation paths, and standards • Provide field intelligence and customer feedback to Product and Engineering

🎯 Requisitos

• 5+ years of experience in field service, fleet operations, or technical field management • At least 2 years in a supervisory or management role overseeing field technicians • Experience managing geographically distributed teams across multiple states or regions • Hands-on technical background in electromechanical systems, robotics, industrial automation, aerospace, heavy equipment, EVs, or autonomous vehicles • Track record owning and improving fleet uptime, MTTR, MTBF, or first-time-fix-rate KPIs • Strong analytical skills and ability to use fleet monitoring data and summary reports • Excellent communication skills for technical and non-technical stakeholders and enterprise customers • Ability and willingness to travel up to 50% across the Central Region, including overnight and multi-day trips • Valid US driver's license with a clean driving record • Ability to operate a commercial service vehicle if required • Proficiency with field service management software such as Fleetio, SAP, Salesforce Field Service, IFS, or comparable FMS/ERP platforms • Experience in robotics, autonomous systems, or advanced manufacturing preferred • Familiarity with ISO reliability standards or equivalent frameworks preferred • Experience managing preventive maintenance and complex corrective repairs preferred • Six Sigma, Lean, or other formal process improvement certification preferred • Prior venture-backed or high-growth technology company experience preferred • Ability to work outdoors in noise, dust, sun, heat, rain, and varying weather • Ability to lift up to 40 lbs, stand for extended periods, and occasionally work in confined or elevated spaces with appropriate PPE • Ability to work occasional weekends, evenings, or on-call shifts • Ability to operate a motor vehicle safely • Legally authorized to work in the United States

🏖️ Benefícios

• Flexible roles and consideration for candidates in another location • Opportunity to work alongside a talented team of construction veterans and world-class engineers • Exposure to cutting-edge autonomous systems and meaningful infrastructure projects

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