Insurance Operations Associate

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Berry Street

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 140

🤝 Sem Fins Lucrativos

📚 Educação

🌍 Impacto Social

Non-profit • Education • Social Impact

A Berry Street é uma das maiores organizações independentes de serviços familiares da Austrália, dedicada a ajudar crianças, jovens e famílias vulneráveis em todo o país. Fundada em 1877, a Berry Street oferece uma variedade de serviços, incluindo cuidados fora do lar, apoio em casos de violência doméstica, serviços de trauma, educação e programas comunitários. A organização está comprometida com a justiça social e a diversidade, defendendo a intervenção e prevenção precoce por meio de seus programas e pesquisas inovadoras. O trabalho da Berry Street se estende por várias regiões em Victoria, focando em criar ambientes seguros e de apoio para aqueles que não podem viver com segurança em seus próprios lares.

Descrição

• Work claims denials, rejections, and billing exceptions end-to-end—researching root causes and driving resolution, not just routing tickets • Identify recurring patterns and proactively surface process improvements or automation opportunities • Leverage AI tools to eliminate repetitive manual tasks • Help build and refine internal SOPs and payer-specific playbooks • Monitor claims pipeline health and flag anomalies before they become revenue leakage • Coordinate with providers on missing documentation, credentialing gaps, or coding questions • Communicate with vendors to continuously improve our tools, and help to evolve their setup on an ongoing basis • Escalate complex payer issues and help execute special initiatives to improve our overall revenue operation

🎯 Requisitos

• Recent college graduate or 1–2 years of experience in healthcare billing, RCM, insurance operations, or a fast-paced ops role • Genuine curiosity about AI—you've used Claude or similar tools to actually solve problems, not just play around • Comfort with ambiguity and a bias toward action; you don't wait to be told exactly how to do something • Strong attention to detail, especially with numbers, claim data, and payer rules • Excellent written communication—you can write a clear, firm appeal letter and a concise Slack message with equal ease • Tech-forward: you pick up new tools fast and actively look for ways to automate the annoying stuff • Able to work East Coast hours (9am–6pm ET) • Bonus: experience with medical billing software, clearinghouses (e.g. Office Ally, Availity), or CPT/ICD-10 coding

🏖️ Benefícios

• Opportunity to work at a mission-driven health tech startup. • Exposure to modern AI tools and platform operations. • Supportive, collaborative team culture. • Comprehensive health insurance plans, including dental and vision • Citibike membership 🚲 • Unlimited dietitian care 🍓 • Continuous learning opportunities • Compensation: Hourly ($16-$20/hour) • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work