Family Access Manager

🕒 Agosto 21

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $148.000 - $198.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Biogen

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🏥 Saúde

🏭 Manufatura

🧬 Biotecnologia

Healthcare • Manufacturing • Biotechnology

A Biogen é uma empresa de biotecnologia dedicada à descoberta, desenvolvimento e fornecimento de terapias inovadoras para pessoas que vivem com doenças neurológicas graves, incluindo a doença de Alzheimer, esclerose múltipla e atrofia muscular espinhal. Com forte ênfase em pesquisa e desenvolvimento, a Biogen continua a avançar na ciência da neurologia por meio de ensaios clínicos e parcerias estratégicas, enquanto também se esforça para garantir acesso e equidade em saúde no setor de saúde.

Descrição

• Serve as the patient-facing expert on the rare disease patient journey and liaison for Biogen team members • Engage cross-functional stakeholders to support patients starting and remaining on rare disease therapies • Identify and resolve logistical and non-clinical barriers affecting treatment initiation and ongoing therapy • Support patients and families through disease/product education, site-of-care coordination, payer policy and procedure navigation, and support services • Advocate for patients in cross-functional meetings and maintain accurate case plans • Resolve access barriers involving insurance coverage, reimbursement, financial limitations, site of care, procurement, and distribution • Work with Market Access & Reimbursement teams, payers, specialty pharmacies, and specialty distributors to ensure access • Provide emotional support and collaborate with patients, families, caregivers, healthcare providers, and advocacy partners • Assess patient needs, payer policies, plan designs, Medicaid coverage, and local healthcare systems • Develop and offer solutions, including alternative insurance options and connections to available resources • Educate patients, families, and caregivers about products and Biogen Patient Services • Develop activities promoting openness and understanding of rare disease • Build local rare disease advocacy networks and relationships through events and national conferences • Become an expert on Biogen’s rare disease portfolio and resources to maximize patient/caregiver support

🎯 Requisitos

• 5+ years’ business experience in the healthcare or biotech industry with at least 3 years field-based experience in account management, sales, and/or field reimbursement • Rare disease experience is preferred • A successful record in field reimbursement, clinical education or in pharmaceutical sales/management of products that required significant payer and reimbursement involvement • Experience with physician-administered drugs (PADs)/biologics and various outpatient sites of service • Comprehensive understanding of field/patient reimbursement, charitable funding, and non-profit organizations • Experience leading cross-functionally and influencing without authority • Case management or experience supporting patients/caregivers directly a plus • Familiarity with relevant legal and regulatory environment in biotech industry • Strong EQ, communication, listening skills and empathy skills required • Bilingual (Spanish) is a plus • Effective at managing complex individualized cases • Must be comfortable spending 60% of their time traveling • Valid driver’s license and an acceptable driving record according to Biogen policy required • BS required; master’s degree a plus

🏖️ Benefícios

• Regular employees are eligible to receive short term and long-term incentives, including cash bonus and equity incentive opportunities • Medical, Dental, Vision, & Life insurances • Fitness & Wellness programs including a fitness reimbursement • Short- and Long-Term Disability insurance • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31) • Up to 12 company paid holidays + 3 paid days off for Personal Significance • 80 hours of sick time per calendar year • Paid Maternity and Parental Leave benefit • 401(k) program participation with company matched contributions • Employee stock purchase plan • Tuition reimbursement of up to $10,000 per calendar year • Employee Resource Groups participation • Opportunities for learning, growth, and expanding skills