Client Account Manager

🕒 Março 17

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BLACKCLOAK

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🔒 Cibersegurança

☁️ SaaS

💰 $11.000.000 Series A em 2021-07

Cybersecurity • SaaS

BLACKCLOAK é uma plataforma de cibersegurança e privacidade de concierge premiada, focada em fornecer serviços de proteção executiva digital. A plataforma é projetada para proteger indivíduos, famílias e corporações de ameaças cibernéticas, assegurando dispositivos pessoais, redes domésticas e dados privados. A BLACKCLOAK atende indivíduos de alto valor, incluindo executivos e empresas, oferecendo soluções de cibersegurança personalizadas para mitigar riscos associados a dispositivos conectados à internet e vulnerabilidades de dados pessoais. Com um aplicativo e painel abrangentes, a BLACKCLOAK fornece monitoramento de segurança em tempo real e resposta a incidentes, ajudando a proteger vidas digitais contra ataques cibernéticos.

Descrição

• Manage relationships with key clients across industries • Create value-add through regular touchpoints • Craft compelling reports on utilization and value-add stories • Partner with the Client Success Team to deliver exceptional corporate and individual client engagement • Research and build new relationships within existing accounts, including with executive stakeholders • Collaborate with members of the BlackCloak Executive team - making sure every client has connections with our senior leadership team • Create strategies and take necessary actions for maintaining industry-best renewal rates, on-time • Meet and exceed upsell targets • Prepare and deliver ongoing account renewal and revenue expansion forecasts • Work side-by-side with account executives, bringing in new corporate clients to ensure a seamless onboarding process and transition to account manager • Provide weekly utilization reports internally • Report to clients monthly and quarterly, or weekly, as required.

🎯 Requisitos

• 5+ years experience in software and/or SaaS sales to large enterprises • BA/BS or equivalent combination of education and experience • Track record of success consistently exceeding sales goals • Ability to travel within the United States • Experience with information security and online privacy a plus

🏖️ Benefícios

• 100% Remote Company, within the USA • Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents. • Health Savings Account with company contribution for eligible medical plans. • Flexible Vacation Plan • 10 Paid Company Holidays • 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance • 401k with Traditional and Roth options, including employer match. • Company Equity • Paid Parental and Pregnancy Recovery Leave • Company and team off-sites and virtual events throughout the year • Home office stipend