Senior Incident Responder

🕒 Agosto 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $105.000 - $115.000 / ano

⏰ Tempo Integral

🟠 Sênior

👻 Score fantasma 15%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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BLACKCLOAK

11 - 50 funcionários

🔒 Cibersegurança

☁️ SaaS

💰 $11.000.000 Series A em 2021-07

Cybersecurity • SaaS

BLACKCLOAK é uma plataforma de cibersegurança e privacidade de concierge premiada, focada em fornecer serviços de proteção executiva digital. A plataforma é projetada para proteger indivíduos, famílias e corporações de ameaças cibernéticas, assegurando dispositivos pessoais, redes domésticas e dados privados. A BLACKCLOAK atende indivíduos de alto valor, incluindo executivos e empresas, oferecendo soluções de cibersegurança personalizadas para mitigar riscos associados a dispositivos conectados à internet e vulnerabilidades de dados pessoais. Com um aplicativo e painel abrangentes, a BLACKCLOAK fornece monitoramento de segurança em tempo real e resposta a incidentes, ajudando a proteger vidas digitais contra ataques cibernéticos.

Descrição

• Lead comprehensive end-to-end incident handling from initial client request and triage through containment, recovery, and post-incident lessons learned • Investigate and remediate severe client security incidents, including compromised email ecosystems, SIM swap attacks, financial account takeovers, and targeted credential harvesting • Analyze client computers and mobile devices to assess compromise scope and implement remediation strategies • Analyze account activity and transaction records across email, banking, retail, and social platforms • Support clients with fraud investigations, disputes, account freezes, and platform communications • Guide identity theft victims through credit bureau freezes, fraud alerts, IdentityTheft.gov and law enforcement reporting • Map observed activity against the personal attack kill chain to identify attack stages and disruption actions • Interface directly with clients, families, assistants, family offices, and corporate security during emergency onboardings and active incidents • Provide calm, clear, and authoritative guidance while communicating complex threat assessments • Participate in on-call and escalation rotations for client incidents and time-sensitive issues • Serve as the highest technical escalation point and mentor Security and Client Success team members • Oversee network vulnerability scans of client infrastructure • Refine internal incident response playbooks and conduct periodic post-onboarding touchpoints

🎯 Requisitos

• 5-8+ years of experience in a dedicated Incident Response, Digital Forensics (DFIR), or advanced cybersecurity analyst role • Proven track record executing the full incident lifecycle, particularly involving personal/executive account takeovers, mobile threats, and endpoint malware • Demonstrated experience investigating fraud in financial transactions, including direct coordination with banks and credit card companies • Deep technical expertise conducting forensics and vulnerability management across Windows, macOS, iOS, Android, and Linux ecosystems • Working command of identity theft remediation and attack kill chain models • Advanced industry certifications highly preferred, such as GCIH, GCFA, CISSP, OSCP, or similar • Fraud and financial crime credentials such as CFE, CFCS, or CAMS are a strong plus • Exceptional communication skills and ability to translate technical jargon into actionable advice for non-technical clients • College degree in an Information Technology (IT/CS/CE) discipline or equivalent real-world experience • Ability to operate highly independently • Ability to participate in an on-call rotation requiring occasional nights and weekends

🏖️ Benefícios

• Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees and 50% employer-paid monthly premiums for dependents • Health Savings Account with company contribution for eligible medical plans • Flexible Vacation Plan • 10 Paid Company Holidays • 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance • 401k with Traditional and Roth options, including employer match • Company Equity • Paid Parental and Pregnancy Recovery Leave • Company and team off-sites and virtual events throughout the year • Home office stipend

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