Strategic Account Manager

🕒 Maio 28

🗽 New York – Remoto

info

💵 $130.000 - $150.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Blockdaemon

201 - 500 funcionários

Fundada em 2017

🌐 Web 3

💸 Finanças

💰 $33.100.000 Venture Round em 2022-07

Blockchain • Web 3 • Finance

Blockdaemon é uma solução líder em infraestrutura para serviços de blockchain, oferecendo gerenciamento de carteiras institucionais, nós como serviço e soluções de staking. A empresa oferece uma plataforma abrangente que permite que empresas construam e gerenciem suas aplicações blockchain de maneira segura e eficiente, com forte foco em conformidade e integração com vários protocolos blockchain. Os serviços da Blockdaemon são projetados para instituições financeiras, empresas nativas de cripto e exchanges, ajudando-as a navegar pelas complexidades da economia blockchain com dados em tempo real e otimização de desempenho.

Descrição

• Serve as the primary relationship owner and executive point of contact for a portfolio of enterprise customers • Build and maintain multi-threaded relationships across business, engineering, operations, and executive stakeholders • Develop and execute account plans that define long-term vision and strategic priorities • Act as a trusted strategic advisor translating Blockdaemon’s product roadmap for enterprise buyers while bringing perspective on industry direction, and how peer institutions are approaching similar problems • Lead renewal conversations, including pricing, scope, and terms • Identify and qualify expansion opportunities across Blockdaemon’s product suite, new protocols, new services, new business units within the account • Partner with Sales leadership on pricing strategy and commercial structuring for new services • Drive recurring strategic business reviews that surface value delivered and shape forward-looking opportunity • Lead onboarding for new enterprise clients within your portfolio, ensuring a smooth handoff from Sales and a strong start to the relationship • Build account-specific success plans aligned to each client’s business objectives and the commercial trajectory of the relationship • Maintain a structured view of account health across commercial, technical, and relationship dimensions, and act early on indicators of risk or opportunity • Mobilize Solutions Architects and Product Management to address client technical needs • Translate patterns from client conversations into structured input that helps Product prioritize features tied to retention, adoption, and revenue • Partner with Engineering and Support to ensure production issues are appropriately escalated and resolved • Work alongside Marketing, Legal, and Finance to support the full account lifecycle

🎯 Requisitos

• at least 7+ years in strategic account management, enterprise sales, or senior technical account management roles serving financial institutions or comparable enterprise clients • Track record of owning large, complex enterprise relationships and driving retention and expansion within named strategic accounts • Strong commercial instincts, comfortable with pricing conversations, contract structuring, and renewal negotiation • Working knowledge of blockchain infrastructure and how institutional clients consume staking, RPC, and wallet services • Comfort with pace and ambiguity, shifts easily between strategic, client-facing, and tactical work • Technical fluency sufficient to navigate roadmap discussions, scope new product opportunities, and triage production issues to the right internal owners • Executive presence and the ability to operate credibly across the full range of client conversations, from technical working sessions to boardroom discussions.

🏖️ Benefícios

• Health insurance • 401(k) matching • Remote work options

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