Delivery Director

🕒 Maio 20

🏄 California – Remoto

🏄 California – Remote

💵 $160.000 - $200.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Blue Acorn iCi

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🛍️ Comércio Eletrônico

🏢 Corporativo

eCommerce • Digital Marketing • Enterprise

A Blue Acorn iCi é uma provedora líder de soluções de transformação digital, com foco em entregar experiências digitais de alto impacto para empresas. Especializa-se em tecnologias como Enterprise Content Management (gestão de conteúdo corporativo), estratégia de comércio digital, Customer Intelligence e otimização orientada por dados. Como Parceira Acreditada da Adobe, a Blue Acorn iCi utiliza plataformas e sistemas para aprimorar a eficiência dos negócios e o desempenho dos sites, atendendo clientes de setores como bens de consumo, varejo, serviços financeiros, saúde e mídia. Seus serviços incluem desenvolvimento de e-commerce, consultoria em experiência digital e marketing de performance, com o objetivo de criar jornadas do cliente fluídas e personalizadas.

Descrição

• Responsible for all delivery aspects such as productivity, quality, and milestone achievement • Ensuring team members have access to the tools and materials they need to deliver in their day-to-day activities • Ensure proper process and SDLC are being followed across all projects • Serve as the ultimate point of escalation for the project team and the client • Enforcement of company policy and architectural alignment • Ensure career paths exist for individuals and work with them to make sure they are on the right paths to meet their personal goals • Working with People Leaders and Mentors to ensure the robust development of all individuals • Ability to coach and guide employees through career paths • Ability to train and mentor direct managers as well as technical staff • Ability to train and mentor development staff • Proven ability to build, manage, and foster a team-oriented environment • Align with Platform leadership and Operations on project resourcing and staffing needs • Align with Estimation Manager on project estimations • Review and sign off on SOWs and Change Orders as needed • Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth • Assist sales with technical support and strategic alignment • Ability to inspire confidence in clients and provide leadership to implementation teams • Strategic planning skills to help navigate internal and external customer requirements • Ability to understand unique and complex business requirements and help develop plans to solve short and long term problems

🎯 Requisitos

• Minimum of 8-10 years' experience managing enterprise engagements • 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization • Experience at professional services company such as an agency or consulting firm • Experience working in eCommerce / Digital Services • Excellent leadership and management skills • Excellent communication (written and oral) and interpersonal skills • Proven ability to work creatively and analytically in a problem-solving environment • Experience working on projects with Adobe applications • Experience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platforms • Experience with Adobe Experience Manager (AEM) or other CMS • Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM • Ability to communicate and document technical designs to both internal and external technical resources • Capable of driving and defending design models and best practices • Thorough and deep knowledge of the Software Development Life Cycle and Agile processes • Bachelor’s degree, preferably in computer science and/or equivalent experience in development industry

🏖️ Benefícios

• medical insurance • dental insurance • vision insurance • life insurance • disability • paid time off • 401(k)