Provider Development Specialist

🕒 Setembro 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $62.500 - $65.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Brightree

501 - 1000 funcionários

Fundada em 2002

🏥 Saúde

💼 Consultoria

⚕️ Seguro de Saúde

💰 Venture Round em 2008-07

Healthcare • Consulting • Healthcare Insurance

A Brightree é uma provedora líder de soluções de software para gestão de saúde, com foco em Equipamentos Médicos para Domicílio (HME), Equipamentos Médicos Duráveis (DME) e negócios de farmácia. Sua plataforma abrangente oferece ferramentas para faturamento, gestão empresarial, gestão de inventário e muito mais, ajudando os provedores de saúde a otimizar suas operações e melhorar a experiência dos pacientes. As principais ofertas incluem soluções de integração, sistemas de reabastecimento de pacientes, capacidades de ePrescrição e suporte de entrega móvel. A Brightree também fornece serviços de dados e análises, gestão do ciclo de receita, faturamento de pacientes e serviços de consultoria profissional, tornando-se uma pedra angular para provedores de cuidados pós-agudos que buscam aumentar a eficiência e o engajamento.

Descrição

• Contact provider offices within 24 hours following lunches, breakfasts, or educational events conducted by Territory Managers • Introduce themselves as a dedicated growth resource and answer high-level questions about solutions and services • Guide providers and office staff through submitting their first order • Remove adoption barriers and build provider confidence in using services • Follow up after the first completed order to assess the process and secure a second order • Conduct monthly outreach to active ordering providers • Strengthen provider relationships and understand utilization trends and growth opportunities • Identify additional providers or locations that may benefit from services • Increase ordering frequency and account growth • Contact inactive or lost ordering providers to understand disengagement and service barriers • Gather market intelligence and competitive insights • Develop strategies to re-engage and reactivate accounts • Collaborate with Territory Managers on provider feedback, education opportunities, support, and account-specific growth strategies • Ensure a seamless transition from initial engagement to ongoing utilization

🎯 Requisitos

• High school diploma or equivalent • 2-4 years of experience in customer experience or sales support within home medical equipment, respiratory, or sleep diagnostic environments • Proven ability to build relationships with healthcare professionals and office staff • Strong organizational skills and ability to manage multiple accounts and priorities • Excellent verbal and written communication skills and a professional, customer-focused approach • Skilled at working across multiple systems and platforms with speed and accuracy • Resourcefulness, accountability, and initiative to handle challenges and follow through • Familiarity with DME operations, healthcare workflows, or similar is preferred but not mandatory

🏖️ Benefícios

• Comprehensive medical, vision, dental, and life insurance • AD&D insurance • Short-term and long-term disability insurance • Sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • Tuition assistance • Fifteen days Paid Time Off (PTO) in the first year • 11 paid holidays plus 3 floating days • 14 weeks of primary caregiver leave or two weeks of secondary caregiver leave • Flexible work arrangements • Sales Incentive Plan with a target incentive opportunity of 20% of base salary • Competitive salaries • Opportunities for personal and professional growth • Diverse and inclusive workplace culture

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