Senior Project Manager

Vaga não está no LinkedIn

🔥 18 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $112.000 - $143.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Brightree

501 - 1000 funcionários

Fundada em 2002

⚕️ Seguro de Saúde

☁️ SaaS

💊 Farmacêutico

💰 Venture Round em 2008-07

Healthcare Insurance • SaaS • Pharmaceuticals

A Brightree é uma provedora líder de soluções de software para gestão de saúde, com foco em Equipamentos Médicos para Domicílio (HME), Equipamentos Médicos Duráveis (DME) e negócios de farmácia. Sua plataforma abrangente oferece ferramentas para faturamento, gestão empresarial, gestão de inventário e muito mais, ajudando os provedores de saúde a otimizar suas operações e melhorar a experiência dos pacientes. As principais ofertas incluem soluções de integração, sistemas de reabastecimento de pacientes, capacidades de ePrescrição e suporte de entrega móvel. A Brightree também fornece serviços de dados e análises, gestão do ciclo de receita, faturamento de pacientes e serviços de consultoria profissional, tornando-se uma pedra angular para provedores de cuidados pós-agudos que buscam aumentar a eficiência e o engajamento.

Descrição

• Lead end-to-end delivery of complex SaaS implementation projects, including scoping, requirements gathering, configuration, integration, testing, training, and go-live • Develop and manage detailed project plans, schedules, resource assignments, risk registers, communication plans, and financial forecasts • Oversee multiple enterprise-level customer projects simultaneously, ensuring coordination and organization • Ensure all deliverables meet contractual requirements, quality standards, and professional services expectations • Serve as the primary point of contact for customers throughout the implementation lifecycle, setting and managing expectations • Facilitate customer workshops, requirements sessions, status reviews, and executive updates • Proactively identify, track, and resolve risks, issues, and dependencies across workstreams; manage change requests and maintain alignment with scope and budget • Maintain strong program management practices, including RAID logs, decision tracking, and governance reporting • Collaborate with Product, Technical Services, Consulting, Support, and Training on solution design, integration planning, and testing readiness • Own project financials, including budgeting, forecasting, burn rate analysis, and revenue/margin protection • Support Sales during pre-sales cycles by contributing to scoping, estimating, deployment approaches, and customer presentations • Provide guidance and coaching to junior project managers or coordinators; contribute to standardized implementation methodologies • Lead post-implementation reviews, document lessons learned, and drive continuous improvement in delivery processes • Champion delivery excellence, customer value realization, and scalable implementation practices • Approximately 25% travel to customer sites, Brightree offices, or industry events within the United States

🎯 Requisitos

• Bachelor’s degree in Business, Technology, or Healthcare • 5+ years of project management experience, with at least 3 years in SaaS customer-facing implementations • PMP Certification • Demonstrated ability to manage enterprise-scale projects, multiple workstreams, and complex customer environments • Strong working knowledge of project accounting, budgeting, forecasting, and resource management • Proven success leading cross-functional teams without direct authority • Experience with complex integrations, interfaces, infrastructure components, or third-party vendors • Excellent communication skills and ability to influence stakeholders at all levels • Experience in regulated industries or healthcare environments • Demonstrates "drives collaboration" by building trust and strong partnerships, fostering open communication and shared accountability • Lean Six Sigma Green Belt or Black Belt certifications • Experience with SaaS implementations in healthcare, pharmacy, or post-acute care • Experience using project tools such as Smartsheet, Jira, MS Project, or similar • Experience working in global, matrixed organizations • Strong customer orientation and ability to guide customers through change • Strategic problem-solving and conflict-resolution skills • Ability to simplify complexity and communicate clearly • Strong organizational discipline and attention to detail • Adaptability in fast-moving SaaS environments

🏖️ Benefícios

• comprehensive medical, vision, dental, and life insurance • AD&D insurance • short-term and long-term disability insurance • sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • tuition assistance • fifteen days Paid Time Off (PTO) in the first year • 11 paid holidays plus 3 floating days • 14 weeks of primary caregiver leave or two weeks of secondary caregiver leave when welcoming new family members

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