Director of Ops Technology

🕒 Julho 22

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $195.000 - $244.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

🦅 Patrocina Visto H1B

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brightwheel

201 - 500 funcionários

📚 Educação

☁️ SaaS

🤝 B2B

💰 $55.000.000 Series C - Brightwheel em 2021-02

Education • SaaS • B2B

brightwheel é uma plataforma de gestão completa para cuidados infantis e educação infantil que ajuda pré-escolas, centros de cuidados infantis, cuidadores domiciliares, acampamentos, programas Montessori e operadores de múltiplas unidades a gerenciar cobrança e pagamentos, matrícula e admissões, presença e check-in, agendamento de funcionários e folha de pagamento, comunicação com as famílias, currículo e avaliações, verificações de saúde/CACFP e relatórios através de um aplicativo SaaS, voltado para dispositivos móveis, utilizado por administradores, professores e pais.

Descrição

• Own the tech stack and teams that run operations at Brightwheel • Lead our established technical systems architecture and admin teams, redesigning our GTM stack for efficiency in an AI-first world. • Personally own and drive select high-priority workstreams and initiatives directly, not solely through delegation. • Deliver impactful, company-wide capabilities that improve business outcomes and drive key decisions, while supporting our businesses’ operating cadence. • Manage a team of managers and individual contributors across functions, stepping in directly wherever the situation requires it. • Drive AI-native transformation across every function you own, including hands-on build where appropriate.

🎯 Requisitos

• Led a multi-function technical or operational org, managing managers across domains • You’ve owned outcomes, not just outputs. Business impact like growth, efficiency, conversion, retention, not just dashboards or insights. This role will help shape the future of our company. • Worked closely enough with data engineering, software engineering, or technical systems (e.g., Salesforce architecture) to troubleshoot issues directly, not just interpret reports from others. • Operated in a mid-size, high-growth company where you had to build without inheriting mature infrastructure. • Navigated a role or org structure that changed shape over time, and adapted your own scope and approach accordingly. • Built AI-native workflows or tooling that materially changed how a team or company operated, not incremental automation, real step-function change in how work got done. • Collaborated closely with C-suite and executive leaders to shape strategy using data, including creating structure in ambiguity.

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage • Generous paid parental leave • Flexible PTO so you can recharge when you need it • Local retirement or savings plans (e.g., 401(k) in the U.S.)

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