Manager, DFR Field Operations

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $80.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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BRINC Drones

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2019

🔧 Hardware

☁️ SaaS

🏛️ Governo

Hardware • SaaS • Government

A BRINC Drones é uma empresa que projeta, fabrica e opera um ecossistema conectado de drones, hardware, software e serviços desenvolvidos especificamente para agências de segurança pública. Seus produtos incluem drones táticos e de resposta (por exemplo, Lemur 2, Responder Station), o software de comando LiveOps e programas de drones gerenciados que se integram ao CAD, sistemas 911, ALPR e rádios da Motorola Solutions para permitir implantações de Drone como Primeiro Respondente com um clique. A BRINC enfatiza a fabricação nos EUA, o compliance (NDAA, CJIS) e o suporte completo para agências de aplicação da lei, bombeiros e busca e resgate para melhorar a consciência situacional, a segurança dos oficiais e a entrega rápida de cargas úteis que salvam vidas.

Descrição

• Manage a team of installers, schedule resources for projects, track progress, optimize workflows, and ensure installations are completed on schedule. • Set clear expectations, goals, and performance standards while fostering an inclusive and positive team culture. • Conduct performance reviews and evaluations; facilitating training and skill development. • Participate in the hiring, onboarding, and training of new team members. • Drive customer success through building and maintaining strong relationships with Public Safety customers, understanding and proactively addressing their needs, concerns, and ensuring timely service throughout implementation. • Partner with engineering and internal stakeholders to inform best installation procedures, documentation, and hardware ecosystem enhancements based on field experience. Advocate for customer needs based on feedback. • Collaborate with internal stakeholders to troubleshoot hardware and software issues. • Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software, ensuring compliance with building codes and safety standards.

🎯 Requisitos

• 5+ years in project, operations, or resource management; 4+ years managing people in a fast-paced environment. • Experienced in booking and managing all aspects of travel, including flights, accommodations, ground transportations, and itineraries. • Working knowledge of electronics, low/high voltage wiring, hardware assembly and troubleshooting; familiarity with MacOS, Windows, or Linux; basic networking aptitude. • Ability to assemble and disassemble products following installation guidelines and manuals. • Comfortable and able to safely work at heights (ladders, rooftops, structures), lift and carry heavy objects, and operate in varying weather conditions. • Exceptional organizational skills. • Self directed, collaborative, and an effective communicator; comfortable working autonomously. • Proven ability to thrive in fast-paced environments, leading with initiative and staying ahead of challenges before they arise. • Ability to travel 50% of the time; reside within 1.5 hours from a major airport. • Must possess a valid US driver's license • FAA 107 sUAS Certification

🏖️ Benefícios

• Comprehensive medical, dental and vision plans for our employees and their families • 401K plan • Maternity and paternity leave • Flexible Time Off (Exempt) / Paid time off (Non-Exempt) • Flexible work environment • Orca pass (for those in Puget Sound) • Free parking (Seattle office) • Free snacks, drinks and espresso (Seattle office)