Regional Channel Manager

🕒 Agosto 21

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 10%

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Broadvoice

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

📦 Logística

💼 Consultoria

💰 Private Equity Round em 2020-12

Healthcare • Logistics • Consulting

A Broadvoice é uma empresa em rápido crescimento, focada em soluções de comunicação em nuvem, com o objetivo de fortalecer conexões significativas entre as pessoas. Oferecendo um portfólio abrangente de produtos, incluindo sistemas telefônicos empresariais, ferramentas de vídeo e colaboração, SIP Trunking e soluções de contact center, a Broadvoice apoia as empresas na melhoria das experiências de clientes e colaboradores. A empresa atende a diversos setores, como saúde, varejo, educação, governo e serviços financeiros. Comprometida com a segurança e a satisfação do cliente, a Broadvoice entrega plataformas de comunicação escaláveis e econômicas, como UCaaS e CCaaS, para aprimorar as operações e as interações com clientes.

Descrição

• Leverage an existing partner network to source and close new pipeline • Recruit, onboard, and activate strategic CX partners, TSDs, VARs, MSPs, and independent agents • Build relationships with TSD leadership to grow mindshare and deal flow • Develop joint business plans with top partners covering revenue targets, enablement milestones, and co-sell activities • Identify partners best positioned to penetrate midmarket accounts and prioritize investment • Educate and train partners on Broadvoice and GoContact solutions, competitive positioning, and the midmarket sales motion • Attend partner sales calls, conduct negotiations, and assist in closing end-user opportunities • Host and facilitate partner events, webinars, and field days • Differentiate Broadvoice from competitors through communication and updated selling tools • Partner cross-functionally with Sales, Marketing, Product, and Operations on territory strategy and partner needs • Deliver forecasts, pipeline updates, and QBR-ready reporting to leadership • Represent Broadvoice at industry events, 2-3 annual trade shows, and partner meetings • Surface partner and market feedback to inform product roadmap and go-to-market strategy • Manage a partner portfolio with minimal oversight • Resolve partner and customer escalations with Sales Operations, Customer Experience, and Business Support • Travel 30-50% for partner visits, TSD events, field activities, and trade shows • Promote the Broadvoice brand in partner and customer interactions • Hit quarterly revenue quota through partner-sourced and partner-influenced pipeline • Drive net-new partner activations each quarter and maintain 5-7x pipeline coverage • Grow regional account pipeline and closed-won revenue month over month • Report pipeline health weekly via Salesforce and participate in forecast calls

🎯 Requisitos

• Must be in Southern California (USA) • 5-7+ years in a channel sales or partner management role within the CCaaS/UCaaS ecosystem • Established, active relationships with TSDs, VARs, MSPs, and/or independent agents in the region • Expert-level understanding of Contact Center (CCaaS) and Unified Communications (UCaaS) solutions • Proven success selling and/or enabling partners to sell into midmarket accounts • Experience with Salesforce CRM for pipeline management, forecasting, and activity tracking • Experience with virtual meeting platforms • Exceptional rapport-building, communication, and follow-up skills, including presenting to individuals or groups in person and virtually • Reliable personal transportation • Ability to travel a minimum of 30-50%

🏖️ Benefícios

• Remote-first approach • Work-life harmony • Clear growth paths • Access to learning resources • Mentorship • Diversity, inclusion, and sense of belonging • Meaningful work and opportunity to make an impact