Director of Enterprise Application Services

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🕒 Setembro 19

🏈 Alabama, Arizona, +17 estados a mais – Remoto

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💵 $170.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Bryan University

201 - 500 funcionários

Fundada em 1940

🏥 Saúde

💼 Consultoria

⚖️ Jurídico

Healthcare • Consulting • Legal

A Bryan University é uma instituição privada de ensino superior focada em carreiras, sediada em Tempe, Arizona, oferecendo programas de certificação, tecnólogo, bacharelado e mestrado online e presenciais. A universidade é especializada em áreas voltadas para o mercado de trabalho, como saúde, exercícios e fitness, administração de empresas, marketing digital, estudos jurídicos e design gráfico/web, com ênfase em aprendizagem acelerada e prática, assistência na busca de emprego e suporte ao estudante. Fundada em 1940, a Bryan promove flexibilidade na entrega online, garantias de mensalidade e programas de prontidão para carreira para ajudar os estudantes a ingressarem em mercados de trabalho específicos.

Descrição

• Ensure optimal user experience for university faculty, staff, and students • Lead and serve as a member of the enterprise application services team • Understand and document functional needs of university constituents • Analyze current and prospective system solutions • Deploy appropriate technology solutions • Establish and maintain automated data integrations • Oversee institutional reporting and ensure system reliability • Provide oversight, coaching, and hands-on leadership across enterprise application and data lifecycles • Provide clear expectations, coaching, regular feedback, staff meetings, and personnel reviews for direct reports • Oversee CRM, SIS, LMS, campus portal, intranet, and other enterprise applications to achieve 99.999% uptime and reliability • Oversee Data Warehouse infrastructure and PowerBI reporting to achieve 99.999% uptime and reliability • Oversee business analysis operations and apply technology and process improvement strategies • Architect and develop technology solutions and automate enterprise system data integrations • Establish and oversee Change Management and Release Management standards • Lead project sponsors, stakeholders, and teams through system development life cycles • Plan staff and resource allocations using data analysis • Develop system designs, data flow diagrams, requirements, project timelines, and related documentation • Coordinate project resources to deliver solutions within approved time and budget parameters • Account for provisioning, access, integration, and data security/integrity in projects • Prioritize time and resources according to university and departmental priorities • Identify functional requirements and eliminate repetitive manual processes • Guide implementation to ensure operational reliability • Coordinate security, sustainability, disaster recovery, and business continuity measures • Communicate system availability and maintenance notices • Maintain project, communication, testing, training, systems, and process documentation • Develop responsibility assignment matrices and project schedules • Establish partnerships with business units, ITS teams, and vendors to resolve operational issues • Analyze root causes, business processes, and systems to maximize resources and university ROI • Develop documentation, training, and tip sheets for functional users • Perform other projects, duties, and responsibilities as assigned

🎯 Requisitos

• 5+ years of progressive experience in enterprise application development, implementation, and management encompassing Business Intelligence/Institutional Reporting, System Integration Design/Development/Management, Systems Design/Development/Management, Systems Administration/Management, Business Analysis, Process Improvement/Management, Project Management, Change Management, and Personnel Management • CRM management experience is highly desirable • Salesforce experience is a plus • Database development, web, and/or application programming experience is a plus • Bachelor’s degree in computer science, or equivalent combination of education and experience • Advanced degree highly preferred • Excellent verbal and written communication skills • Excellent critical thinking and problem solving skills • Positive attitude and solutions oriented thinking • Ability to communicate technical concepts to both technical and non-technical audiences • PowerBI • MS Word • MS Excel • Project management tools • Workflow diagramming tools • Ability to work in a virtual environment using virtual meeting tools, Instant Messaging, Salesforce, Canvas Learning Management System (LMS), Microsoft Office, and Google Suite • Ability to efficiently operate a computer and its peripheral equipment • Ability to sit or stand for six to eight hours • Ability to work at least 40 hours a week

🏖️ Benefícios

• Medical • Dental • Vision • HSA • Telemedicine • An Award-Winning Wellness Program • Tuition Assistant Program • Short- and Long-Term Disability Options • Life Insurance • Employee Assistance Program • 401K with Company Match • Generous Paid Time Off • Volunteer Paid Time Off • 11 Paid Holidays • An Empowering Company Culture • Computer Equipment Provided • Work from Home (includes domestic partner coverage)

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