Senior VIP Relationship Specialist, LATAM

🔥 1 hora atrás

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Bybit

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2018

₿ Cripto

💸 Finanças

👥 B2C

💰 Debt financing em 2025-03

Crypto • Finance • B2C

A Bybit é uma plataforma de troca de criptomoedas que simplifica o comércio cripto e oferece bônus de boas-vindas para novos usuários. O texto fornecido mostra a navegação no site, texto promocional 'Sua jornada cripto, simplificada', pares de negociação como XAUT/USDT, e menciona derivativos e moedas populares, indicando serviços de negociação à vista e de derivativos.

Descrição

• Perform client acquisition and strong relationship management with a portfolio of global VIP clients across LATAM markets; • Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication; • Building key customer service processes and systems, formulating management rules, and tracking the status of key customers; • Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports; • Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience; • Develop and maintain relationships with local partners, communities, and influencers in the LATAM crypto ecosystem.

🎯 Requisitos

• Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.; • Experience working in trading platforms or exchanges is highly advantageous; • Prior working experience in sales and client services function with international financial background in banking, investments, etc. is preferred; • Native or fluent Spanish required; English proficiency is essential; • Strong communication and written skills; • Able to work under pressure and tight deadlines while maintaining good multi-tasking skills; • Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the latest trends and innovations; • Familiarity with the LATAM regulatory landscape and local market dynamics is a plus.

🏖️ Benefícios

• Study Growth Fund: We support your professional development and continuous learning. • Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. • Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. • Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. • Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.