Manager, API Services

🕒 Maio 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $135.000 - $145.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of C1

C1

1001 - 5000 funcionários

Fundada em 1993

💰 $1.000.000 Venture Round em 2009-08

C1, o provedor global de soluções tecnológicas que eleva experiências humanas conectadas, está transformando a indústria ao criar experiências conectadas que deixam um impacto duradouro em clientes, nossas equipes e nossas comunidades. Mais de 6.000 clientes utilizam o C1 todos os dias para ajudá-los a construir conexões significativas por meio de experiências inovadoras e seguras. Nosso histórico de sucesso com resultados positivos tangíveis para nossos clientes é um testemunho de nossa capacidade de fornecer a eles o mais alto nível de satisfação do cliente, capacidade de resposta e expertise profunda no domínio. A C1 colabora com quase metade das empresas da Fortune 100, juntamente com outros parceiros chave da indústria global para fornecer soluções com uma abordagem de ciclo de vida total. A C1 possui mais de 5.600 certificações técnicas em milhares de engenheiros na América do Norte e Índia, incluindo três Centros de Sucesso do Cliente.

Descrição

• Leads and manages the API services software development team • Oversees the design, development, and delivery of high-quality APIs • Ensures the maintenance, enhancement, and performance of existing APIs • Collaborates with Application Administrators and PMO on API integration, help desk resolution, and delivery • Establishes and enforces API development standards and best practices • Manages team performance, including hiring, mentoring, and performance reviews • Participates in road mapping, budgeting, and other forecasting tools • Stays current with API technologies and industry trends (highlights the need for ongoing learning) • Ensures that teams have appropriate solutions and technical specifications, direction, and resources to deliver solutions effectively by establishing realistic estimates for timelines • Gains a thorough technical understanding of our current software applications and how the business uses them to manage their day-to-day work • Researches, analyzes, and recommends new technologies and processes that improve software quality, reduce development costs, and/or bring value to the business users • Contributes to software upgrades, build/buy decisions, and testing phases (unit & UAT) • Participates in release/sprint planning and scrum meetings as needed • Provides Tier III/IV support for resolving production system issues • Collaborates on hardware requirements for optimal software performance • Establishes and maintains documentation standards • Ensures adherence to SOC2 controls • Manages own work to meet agreed timelines

🎯 Requisitos

• Bachelor’s degree with 5+ years of software development experience with ASP.NET and VB.net or C#.net OR 8+ years managing a software development team • 5+ years of experience with SQL 2008 and above • Strong analytical and problem-solving skills required • Strong verbal and written communication skills required • Proven experience leading technical teams. • Strong experience with: CRM, ERP, and Managed Services platforms • API models, architecture, and development • API iPaaS platforms • Microsoft SharePoint (2013+) • SQL Server Reporting Services (SSRS) • Azure DevOps • DevOps and CI/CD practices • Familiarity with data warehousing concepts • Exposure to MVC/Razor and Web Services (WCF/Web API) • Experience in Agile development methodologies

🏖️ Benefícios

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution) • Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) • RX Home Delivery • HSA with Employer Contribution • In-vitro Fertility (treatment coverage) • Dental • Vision (2 plans: 12-month and 24-month frames allowance) • FSA Plans (Healthcare, Dependent Care and Limited Purpose) • Pre-tax Commuter Plans • Employer-paid Life Insurance • Employer-paid Short + Term Disability • Long Term Disability (2 plans: Employer-paid or optional Self-paid) • Paid Parental Leave (4 weeks at 100%) • Employee Assistance Plan • Voluntary Life Insurance for team member, spouse and child • Voluntary Accidental Death for team member and spouse • Legal/ID Theft Plans • TeleHealth • Wellness via Omada Health (healthy living solution) • Travel Assistance • Business Travel Accident Coverage • Medical for foreign travel coverage • Employer-paid Pet Telehealth • Accident Insurance • Critical Illness Insurance • Hospital Indemnity Insurance • Volunteer Time Off • 10 Holidays • Summer Sizzle • On Demand Pay (Daily Pay)

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